Caroline Wincent, Supervisor

Caroline Wincent

Supervisor

Animal Care

Location
Kuwait - Hawali
Education
Bachelor's degree, BCOM
Experience
13 years, 10 Months

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Work Experience

Total years of experience :13 years, 10 Months

Supervisor at Animal Care
  • Kuwait - Al Kuwait
  • My current job since May 2014

Safeguarding employee confidentiality

Making sure the policy is clearly communicated to all employees

Properly following procedures to thoroughly investigate alleged violations

Providing due process and ample opportunity for employees to answer allegations

Ensuring quality control of testing and confirmation of positive tests, if testing is included


Evaluate and discuss performance with employees

Treat all employees fairly

Act in a manner that does not demean or label people

Monitoring the daily profits

Organizing and setting targets for the employees.

Take escalations from clients.

Technical Support at Dell International
  • India - Bengaluru
  • January 2013 to February 2014

• Installing and configuring computer hardware operating systems and applications;

• Monitoring and maintaining computer systems and networks;

• Talking staff or clients through a series of actions, either remote access or over the telephone to help set up systems or resolve issues.

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.

• Replacing parts as required

• Providing support, including procedural documentation and relevant reports

• Following diagrams and written instructions to repair a fault or set up a system

• Supporting the roll-out of new applications

• Setting up new users' accounts and profiles and dealing with password issues;

• Responding within agreed time limits to call-outs;

• Working continuously on a task until completion (or referral to third parties, if appropriate)

• Prioritizing and managing many open cases at one time;

• Rapidly establishing a good working relationship with customers and other professionals

HR Manager at Jobgenee
  • India - Bengaluru
  • May 2012 to December 2012

• Training new joiners
• Define job Description of Employees
• Job Analysis of Employees
• Leave Management
• Employees Loans and Advances
• ESI & PF and other govt related Employees welfare
• Performance Appraisal
• Employees Transfer, Promotions and terminations.

Secretary at Greenwood High International
  • India - Bengaluru
  • September 2009 to July 2011

• Reading, monitoring and responding to the principal's email
• Answering calls and handling queries,
• Preparing correspondence on the principal's behalf
• Commissioning work on the principal's behalf
• Liaising with staff, clients, etc.,
• Managing the principal's electronic diary,
• Booking meetings,
• Writing minutes
• Taking dictation,
• Managing a budget,
• Attending events/meetings as the principal's representative,
• Conducting research on the internet,
• Writing reports, executive summaries and newsletters,
• Preparing presentations,
• Managing and reviewing filing and office systems,
• Typing documents,
• Sourcing and ordering stationery and office equipment

Education

Bachelor's degree, BCOM
  • at CV Raman University
  • March 2014
High school or equivalent, English
  • at Mithralaya Girls High School
  • January 2009
Diploma, Commerce
  • at Government Adugodi college, Bangalore

B.COM Dr. CV Raman University, India

Specialties & Skills

Customer Focus
Creative Work
Technical Support
Convincing Skills
Professional Relations

Languages

Hindi
Expert
Arabic
Beginner
English
Expert
Kannada
Expert
Tamil
Expert

Hobbies

  • Singing, Dance ( Contemporary, Hip Hop, Salsa,Bollywood, Modelling
     Three Outstanding performance awards in Dell in the year 2013  Was awarded as the best dancer in state level competitions  Finalist of Miss Bangalore 2012  Was awarded as the best singer in state level competitions