Cecilia Cortez, Secretary

Cecilia Cortez

Secretary

Pioneers International Kindergarten

Location
Qatar - Doha
Education
Bachelor's degree, AB Masscommunication major in Broadcast
Experience
21 years, 10 Months

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Work Experience

Total years of experience :21 years, 10 Months

Secretary at Pioneers International Kindergarten
  • Qatar - Doha
  • My current job since September 2015

Performs general secretarial and administrative functions, such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files,

Part time ESL Teacher at American Education Center
  • Qatar - Doha
  • December 2013 to May 2016

To carry out the professional duties of a teacher as circumstances may require and in accordance with the school's policies under the direction of the Center Director.

Receptionist- Reliever at Ali Bin Ali Travel and Cargo
  • Qatar - Doha
  • October 2013 to December 2013

-Welcomes visitors by greeting them in person or on the telephone; answering or referring inquiries.
-Directs visitors by maintaining employee and department directories; giving instructions.
-Maintains safe and clean reception area by complying with procedures, rules, and regulations.
-Contributes to team effort by accomplishing related results as needed.

Consultant- eBay UK account at Sutherland Global Services Philippines
  • Philippines
  • June 2012 to April 2013

Customer service-working things out for customer's account,
for any suspicious activity being reported to us, in result we warn them and we may limit or suspend their account privileges.

Customer Service Specialist-In transit -US and Canada account at Ingram Micro Philippines
  • Philippines
  • August 2007 to April 2012

To communicate with different carriers in US and Canada for monitoring the shipments.

Customer Service Representative-In transit -US and Canada account at ePLDTVentus
  • Philippines
  • May 2007 to August 2010

to communicate with different carriers in US and Canada for monitoring the shipments.

Department Secretary- Customer Service at City Government Office of Taguig
  • Philippines
  • September 2004 to March 2007

As a Department Secretary I played a supportive role in our organisations such as variety of administrative and clerical tasks.

Manager Trainee at Suyen Corporation
  • Philippines
  • January 2002 to December 2002

As a management trainee I played a supervisory and technical skills that are in alignment with the company's philosophies and operational strategies. In this position I work as an apprentice under at least one experienced store manager, and gain the skills and experience in merchandising, advertising, inventory, bookkeeping, and human resourcing.

Financial Services Executive at UNIONBANK
  • Philippines
  • January 2001 to December 2001

I'm responsible for meeting and exceeding specific clients needs for their life and non life insurance.

Telemarketer at CITIBANK
  • Philippines
  • November 2000 to January 2001

Calls prospective customers by operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Also influences customers to get services and merchandise by following a prepared sales talk to give service and product information.

Property Consultant at Crown Asia
  • Philippines
  • April 2000 to November 2000

Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Education

Bachelor's degree, AB Masscommunication major in Broadcast
  • at Centro Escolar University
  • April 2000

Bachelor of Arts Major inMass Communication-Broadcast Centro Escolar University, Mendiola St., San Miguel Manila On the Job: 1-ABS-CBN- Broadcasting Television and Radio Network 2-DWSS-Radio Station 3-Philippines Airlines --Excellent Workers

Specialties & Skills

Teamwork
Teaching
Office Work
Customer Service
Computer Literate
Team Player
CUSTOMER SERVICE
FINANCIAL Service Advisor

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Customer Service Assistant - CSA check in counter (Training)
Training Institute:
Philippine Airline-Pal express
Date Attended:
April 2012

Hobbies

  • computer browsing