Celine Bouezzelddine

Provided exceptional customer service and tableside hospitality, efficiently handling transactions, taking precise orders, and proactively addressing guest inquiries. Utilized point-of-sale (POS) systems to track sales, managed the cash drawer with 100% financial accuracy, and performed efficient end-of-day reconciliation. Maintained a clean, organized checkout and dining area to enhance overall customer satisfaction and team workflow.

Welcomed and greeted up to 100 guests daily with a professional demeanor, consistently creating an excellent first impression and elevating customer satisfaction. Strategic in managing floor seating arrangements and guest reservations to optimize table turnover rates and minimize restaurant wait times during peak operation hours. Coordinated closely with front-of-house and kitchen staff to streamline daily restaurant operations, resolve customer inquiries quickly, and ensure a seamless dining experience.