Princess Mercurio

Acted as the first point of contact for guests, ensuring their
satisfaction and comfort.
Assisted customers with directions, concerns, and general
inquiries — essential for front desk roles.
Handled feedback with empathy and escalated concerns as
needed.
Maintained a professional appearance and calm demeanor at all
times.
Trained new crew in customer service etiquette and hygiene
standards.
Promoted a welcoming and inclusive environment for all
customers.

Conducted monthly physical inventory and reconciled with
system records.
Ensured incoming deliveries were accurate and met quality
standards.
Led improvements in warehouse processes and ensured proper
documentation.

Communicated daily with clients through phone, email, and in
person meetings.
Scheduled appointments, prepared documents, and maintained
client records.
Demonstrated a strong ability to manage multiple tasks and
prioritize customer needs.
Experience with basic clerical and administrative work similar to
receptionist duties.