Aviation Receptionist / Hospital Receptionist
University Hospital Sharjah
Total years of experience :13 years, 6 Months
• Welcome and greet all patients and visitors coming in the clinic.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
• Responsible for keeping the reception area clean and organized
• Register new patient and updates existing patient demographics by collecting patient detailed patient information.
• Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
• Responds to patients', prospective patients, and visitor inquiries in a courteous manner
• Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment
• Protects patient confidentiality by making sure protected health information is secured and logging off the computer before leaving it unattended.
• Responsible in making an appointment / Booking for Air Arabia Pilot and Cabin crew medical renewal.
• Acting as insurance coordinator.
• Handle patient’s payment and credit transaction.
• Perform administrative and other duties assigned
• Greet the guest and welcome them to the city.
• Assist guest with airport procedure.
• Operates guest’s courtesy car pick-up and drop off in accordance with scheduled.
• Assisting walk-in customers.
• Coordinates sales and communicate with customers and raise the level of sales and development.
• Handling guest arrival with pick up request, and arrange the transportation.
• Assist with guest luggage when required.
• Stand by at the Airport terminal for every flight and arrival.
• Took bookings and explained the terms of rental or leasing agreements.
• Maintained significant relationships with Car Rental clients.
• Completed paper works with the customer regarding payments.
• Showed vehicle to customers and pointed out any bumps, scrapes or special features.
• Communicating with drivers for customer pick-ups and servicing vehicles for customer rentals.
• Handle Tourists enquiries accordingly and check for availability of the vehicles according to .their demand and as per their requirements.
Dental Assistant/Receptionist
Madarang-Gelaga Dental Clinic
Valencia City Philippines
October 2010-November 2011
• Checking vital signs
• Collects patient's data.
• Preparing the instruments and materials required to treat each patient.
• Assisting Doctor in procedure, Dental extraction, oral prophylaxis, tooth filling.
• Sterilize and disinfect instruments and equipment's.
• Answered telephone calls courteously and relays calls/messages to appropriate staff members.
• Acted as encoder, bookkeeper.
• Performed multiple tasks quickly, efficiently and keeping the reception area clean and well.
• Performs other duties as assigned by the Administrator and assists co-workers if needed.
• Maintains confidentiality and professionalism at all times.
• Gave calls patients for their follow-ups.
I hereby certify that all the written information's are true and correct to the best of my knowledge and belief.
Applicant
Scholar
Scholar