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Chadi Charifeh, Group Sales and Ops Director

Chadi Charifeh

Group Sales and Ops Director ·Khat Gallery

Kuwait

Bachelor's degree, Business Management

Work experience

Total years of experience: 17 years, 3 months

Group Sales and Ops Director

December 2021 - Present

Khat Gallery

Al Kuwait, Kuwait

December 2021 - Present

 Leading Sales and Operation channels:
- Retail stores channels (Five stores).
- Online channel (Kuwait & GCC).
- Third Party.
- Corporates.
- Events & Exhibitions (around 20 yearly).
- MWH & OWH with all daily operation and dispatching process.
 Creating complete business plans for the attainment of goals and objectives plus increase sales 38% LIL.
 Building an effective team of leaders by providing guidance and coaching to subordinate managers.
 Developing strategies and plans and improve market share 60%.
 developing sales strategies with
 Budget Management & P&L.
 Developing Operations Performance.
 Leading the Forecast.

Company industry:
Retail & Wholesale
Job role:
Sales

Head of Business Development And Marketing .

August 2020 - Present

Winners International Trading Co.

Al Kuwait, Kuwait

I found this job using Bayt.com

August 2020 - Present

 Reporting to vice president.
 Leading Business development and Marketing and Sales department.
 Improve brands performance and sales strategies (HiGeen, Ultra, Massafi, Emlaq, Hamidiye, Corazzi, Cetris, Speyside, Firebrand and Bar-Be-Quick.)
 Increase and focusing of market share and products visibility.
 Create and follow Attractive promotions.
 Improve market campaigns.
 Create E-commerce Department and improve customer service performance.
 Building an effective team of leaders by providing guidance and coaching to subordinate managers
 Developing strategies and plans.
 Capital raising.
 P&L
 Product Development plans
 Budget Management
 Developing Operations Performance
 Developing company standards
 Leading the Forecast

Company industry:
Retail & Wholesale
Job role:
Management

Director Of Operations

June 2019 - Present

AlAYSH Group

Al Ahmadi, Kuwait

I found this job using Bayt.com

June 2019 - Present

Company industry:
Retail & Wholesale
Job role:
Management

Director Of Operations

January 2019 - Present

ALAYSH Group

Al Ahmadi, Kuwait

I found this job using Bayt.com

January 2019 - Present

* Leading the Group departments
*Creating complete business plans for the attainment of goals and objectives.
*Building an effective team of leaders by providing guidance and coaching to subordinate managers
* developing strategies and plans.
* Capital raising
* developing sales strategies
* Product Development plans
* Budget Management
* Developing Operation Performance
* Developing company standards

Company industry:
Retail & Wholesale
Job role:
Management

Operation & Commercial Manager

January 2016 - December 2018

Al-Yasra food & Mills

Al Jahra, Kuwait

January 2016 - December 2018

*Reporting to Sales Director
*Leading Najjar coffee project in Kuwait
*Opening 8 new Stores 2016/2017
*Leading Operation and Commercial Details for 15 Store.
* preplanning stores standard and performance
*improve the staff knowledge and customer
* Leading Forecasts, Budgets and Margins
* service skills.
*stock controlling.
* planning, organizing and follow up.

Company industry:
Retail & Wholesale
Job role:
Management

Store Manager

March 2011 - October 2015

M.H Alshayaa

Beirut, Lebanon

March 2011 - October 2015

Alshayaa group (H&M - Beirut Soucks)

 Completes store operational requirements by scheduling and assigning employees

 Maintains store staff through recruiting, selecting, orienting, and training

Achieves financial objectives by preparing annual budgets, scheduling expenditures,  and analyzing variances

Ensures availability of merchandise and services by approving contracts and maintaining inventories

Formulating pricing strategies by reviewing current activities and promotions/clearance sales and identifying seasonal trends

Company industry:
Retail & Wholesale
Job role:
Management

Sales and Marketing Representative

February 2010 - February 2011

Universal Watch

Hawali, Kuwait

February 2010 - February 2011

Services existing accounts, obtains orders and establishes new accounts

 Keeps management informed by submitting activity and results reports such as daily reports and delivery schedules

 Resolves customer complaints

 Meeting customers and promoting on screen advertising

Company industry:
Advertising
Job role:
Marketing and PR

Team Leader

January 2009 - January 2010

M2R Advertising and Marketing Company

Hawali, Kuwait

January 2009 - January 2010

Supervising promoters in big malls and on the streets to deliver the maximum sales as per targets

Company industry:
Advertising
Job role:
Marketing and PR

Education

NA

June 2014

June 2014

Bachelor's degree, Business Management

United States

GPA (point): 3.18 out of 4

GPA (point): 3.18 out of 4

Completed 2 years at Arts and Science Technology University in Lebanon and then transferred my studies to complete my bachelor at an accredited university in USA through the embassy of America as my studies were online through the web.
View attachment

Skills

Developments
Expert
Developments
Expert
Leadership
Expert
Leadership
Expert
Customer Focus
Expert
Customer Focus
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert
Developments
Expert
Developments
Expert
Leadership
Expert
Leadership
Expert
Customer Focus
Expert
Customer Focus
Expert
Sales
Expert
Sales
Expert
Marketing
Expert
Marketing
Expert

Languages

Arabic
Expert
English
Intermediate

Training and Certifications

Certifications
Business Achievements GWU
Jun 2013