Chief Executive Officer and Founder
Hydes Fashion LLC
Total years of experience :25 years, 2 Months
Highlights:
• Founded the company for retailing of fashion products like apparel, makeup items, jewelry, fragrances, shoes and accessories.
Responsibilities:
• Manage business operations of the company including manufacturing of a range of products as well as souring and retailing products from China, Turkey, Italy, France and USA.
• Define long-term and short-term business objectives and develop and implement associated strategies and plans to deliver predefined targets.
• Supervise retail operations for driving sales across multiple channels including retail stores and e-commerce platforms
• Formulate and implement business processes, policies and procedures to ensure efficient and effective operations.
• Research markets to map trends, consumer preferences and competition, identify business opportunities and execute strategies to drive growth.
• Design, develop, manage and update the company’s product portfolio aligned to market and customer expectations.
• Manage manufacturing operations including production planning, sourcing of raw materials, production, quality control and cost management.
• Deal with sourcing of products from various international markets including identification of vendors, negotiation of prices and terms and follow up of shipments and deliveries.
• Deal with all staffing matters including recruitment/termination of senior staff and department heads.
• Liaise and communicate with customers ensuring consistent delivery of outstanding customer experience to generate repeat business.
• Formulate budgets, manage all financial aspects monitor and control costs, expenses, revenues and cash flows to achieve planned financial targets.
• Monitor and ensure compliance with all applicable statutory, regulatory and licensing requirements.
• Conduct regular business performance reviews, identify variances from plans and budgets and implement effective improvement plans.
• Reported to the business owner/partner and headed the sales department of the firm contributing to the achievement of all business goals and objectives.
• Dealt with all aspects of sales of properties including listing of properties for sale, advertising and promotion, negotiation with customers to close sales and completion of all documentation.
• Developed and implemented strategic plans to achieve all targets related to sales, revenue, profitability and growth.
• Liaised with customers, mapped requirements, offered optimum solutions, coordinated all activities like property inspection, quoting of prices, negotiation and closing of sales.
• Coordinated various marketing programs including advertising, digital and social media marketing and participation in regional property shows.
• Worked closely with real estate developers and property owners for expanding the portfolio of properties.
• Supervised a team of sales coordinators and provided guidance and support in delivery of sales targets.
• Collaborated with the business owner in identifying and leveraging opportunities for business growth.
• Coordinated the development of job specifications and job descriptions and participated in the recruitment process for selection and termination of staff.
• Planned and implemented periodic and ongoing training programs based on needs to build staff competencies.
• Managed sales of a mix of properties including homes, office spaces & plots involving both single unit and bulk sales to a portfolio of clients including investors, corporate clients and end users.
• Successfully negotiated and closed sales with certified agents as well as direct clients, implementing strategies to achieve/exceed monthly sales targets. Exceeded annual sales target by 30% in 2008.
• Participated in major regional property shows in the Middle East and coordinated the company’s participation in international property shows in Moscow & St Petersburg (Russia), Beirut (Lebanon) and Seoul (Korea).
• Dealt with appointment and management of new agencies and trained staff on company’s communities, services, facilities and regulations.
• Pioneered sales of various projects - Dubai Marina, The Springs & The Meadows - of Emaar Properties. Also sold projects of Emaar Properties, Nakheel & Dubai Properties like JBR, Arabian Ranches and the Palms meeting or exceeding sales targets
• Worked with marketing agencies in planning and execution of advertising campaigns in the print media including Gulf News and Al Khaleej (Arabic).
• Responded to walk-in and phone queries from customers in the UAE related to subscriptions to channels, authorization of signals and problem solving
• Coordinated with Orbit dealers in Europe, North Africa and Palestine for activation of decoder signals, management of subscription to channels and resolution of customer problems.