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chadi sleiman, Retail Manager ( B2B / B2C / Corporate / Trade )

chadi sleiman

Retail Manager ( B2B / B2C / Corporate / Trade )·Dajcom Ltd

Lebanon

Master's degree, Business Management

Work experience

Total years of experience: 16 years, 2 months

Retail Manager ( B2B / B2C / Corporate / Trade )

January 2012 - June 2017

Dajcom Ltd

Nigeria

January 2012 - June 2017

•Dealers for Samsung, LG, Sony, Sharp, Rowenta, Teffal, Moulinex ......
• Monitoring & analyzing performance metrics and suggest improvements
• Recruiting, training, motivating & managing sales team
• Demonstrable track record of leading sales growth, with hands-on approach, attaining a % growth in sales in channel
• Outstanding success in building and maintaining relationships with key corporate decision-makers
• Evaluating sale reports and customer feedback.
• Leading nationwide sales team members to achieve sales targets
• Negotiating & closing agreements with large customers
• Performing research and identifying new potential customers and new market opportunities
• Setting sales targets for the sales teams and periodically reviewing the same
• Providing timely & effective solutions aligned with clients’ needs
• Liaising with Marketing and Product Development departments to ensure brand consistency
• Establishing productive and professional relationships with key personnel in assigned customer accounts

Company industry:
Retail & Wholesale
Job role:
Management

Showroom Manager

January 2011 - December 2011

Jaidah Ltd

Doha, Qatar

January 2011 - December 2011

Furniture and decoration Company
Dealers for ligne rose, Mariner ......

• Ensuring that the showroom operates efficiently on day-to-day bases
• Understanding of business & great personal &communication skills
• Setting targets on a monthly bases.
• Reaching customer satisfaction & professional interaction
• Being responsible for financial operations
• Managing day-to-day operational aspects of a project and scope
• Controlling the store inventory and ensuring the maintenance of the standards of goods.
• Studying market reports and competitor strategies.
• Setting sales targets for the sales teams and periodically reviewing the same.

Company industry:
Interior design
Job role:
Management

Branch Manager

January 2010 - December 2010

Mikano Ltd

Nigeria

January 2010 - December 2010

Generators Company

• Evaluating sale reports and customer feedbacks.
• Planning new implementations and ideas to increase footfall of the branch.
• Controlling the store inventory and ensuring the maintenance of the standards of goods.
• Studying market reports and competitor strategies.
• Monitoring trading and operations departments.
• Handling all financial procurements, customer care & auditing.
• Training the sales team for new brands & setting targets.
• Setting targets on a monthly bases.
• Aiming for new sales opportunities in the market

Company industry:
Retail & Wholesale
Job role:
Management

Assistant Showroom Manager

January 2008 - December 2010

Habchi&Chalhoub

Al Kuwait, Kuwait

January 2008 - December 2010

• Implement policies and procedures in order to minimize stock loss.
• Strategizing sales and marketing plans to drive sales into the store.
• Recruiting and training employees of the store.
• Selling all kind of leather goods concerning man universe.
• Introducing the man RTW to Kuwaiti customers.
• Reaching the target on a daily bases and monthly one.
• Conducting training sessions for sales team

Company industry:
Retail & Wholesale
Job role:
Sales

Assistant after Sales Manager

August 2003 - December 2005

kettaneh

Beirut, Lebanon

August 2003 - December 2005

Dealer for VW
• Assisting the After Sales manager in day to day operations and administration.
• Preparing operational after sales reports for the manufacturers and the departmental financial income statements.
• Handling local procurement of with a variety of suppliers.
• Marketing coordinator for various events such as service weeks, exhibitions, and new product launches

Company industry:
Automotive Dealership & Distributor
Job role:
Management

Administrative Coordinator

October 1997 - December 2001

Caretek Sal

Beirut, Lebanon

October 1997 - December 2001

• Procurement and sales for medical equipment spare parts.
• Issuing and following up payments for institutions and general hospitals.
• Representing the company in governmental bids and meetings.
• Managing the Customer Service Department.

Company industry:
Medical Hospital
Job role:
Administration

Education

Lebanese American University - LAU

November 2006

November 2006

Master's degree, Business Management

Lebanon

Skills

Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Department Budgeting
Expert
Department Budgeting
Expert
Operation
Expert
Operation
Expert
Sales Targets
Expert
Sales Targets
Expert
• Certificate in leadership training program . • Knowledge of customer service principles and proces
Expert
• Certificate in leadership training program . • Knowledge of customer service principles and proces
Expert
Accounting
Expert
Accounting
Expert
Customer Service
Expert
Customer Service
Expert
Department Budgeting
Expert
Department Budgeting
Expert
Operation
Expert
Operation
Expert
Sales Targets
Expert
Sales Targets
Expert

Languages

Arabic
Expert
English
Expert
French
Expert