Marketing and communication manager
Qatar Museums
Total years of experience :8 years, 9 Months
Development and implementation of the F&B and retail marketing plan | PR and media management | Influencer engagement | Budget setting and expense tracking | Branding | Product Launch | Partnerships and tactical agreements | Website development | Digital marketing | Creative collaterals | Copywriting | Advertising | Team management.
Marketing Director Assistant (Internship)
Participated in the rebranding and re-launching of the “H Dubai”, performed on the execution of marketing, communication and public relations for the hotel and outlets. Developed and monitored the effectiveness of campaigns, email marketing pieces, sales materials and direct mailings. Designed marketing materials targeting existing and potential customers.
Achievements:
• Provided professional interaction and increased the sales.
• Maintained strong social media presence on Facebook, Twitter, LinkedIn, and website and increased the visibility of the new branding.
F&B operation (Internship)
Assisted on fine dining outlet and performed responsibilities in accordance with all Company standards policies and procedures. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest expectations.
Achievements:
• Consistently adhered to quality expectations and improved guest’s loyalty.
Customer Service Representative
Counsel clients in the selection of financial products in order to meet their financial planning and banking needs. Create and process client accounts providing excellent customer service. Sell and refer bank products based on specific sales focus. Extensive knowledge of bank lending policies, practices, compliance, and underwriting criteria.
Achievements:
• Consistently met and exceeded sales quotas and standards by cross-selling and up-selling bank products and services.
• Best employee of the region.
Main subject in Finance & Investment Management
MBA IN INTERNATIONAL HOTEL & TOURISM MANAGEMENT in english
BACHELOR’S DEGREE IN ECONOMY Main subject in Business Management