Chaima Dhouibi

Drive and maximize sales performance to consistently achieve the overall sales budget objectives while
ensuring operational integrity and monitoring monthly profitably;
▪ Demonstrate sales leadership by playing an active role on the sales floor through customer engagement
with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals
are met.
▪ Manage and support stock levels through direct communication with key business departments to
maximize full price selling, maintaining a high sell through as well as alignment with new product
launches.
▪ Train and communicate current collection knowledge to new associates to ensure the team is fully
educated on brand pillars and season strategy by partnering with the appropriate internal departments for
product support.
▪ Identify strategies in cooperation with the management to ensure performance standards are met.
▪ Develop and implement business action plans in collaboration with the store Manager to enhance sales
for each product category and client tier segment.
▪ Cooperate with the team to consistently establish relationships and propose local events through
continuous networking and support product launches that promote high client attendance and strong sales
results.
▪ Proactively follow current fashion trends, industry news, technology and analyze key competitors in the

Researching and analyzing sales options.
▪ Sells products by establishing contact and developing relationships with clients.
▪ Maintains relationships with clients by providing support, information.
▪ Maintains quality service by establishing and enforcing organization standards.
▪ Maintains professional and technical knowledge by attending educational workshops.
▪ Reviewing professional publications; establishing personal networks.
▪ Greet and assist customers as they shop for new products.
▪ Meet weekly, monthly and quarterly sales quotas and achieve target.
▪ learning how to troubleshoot solve issues with customers.
▪ Prepare and submit weekly sales reports to management.
▪ Assist other team members with transactions when necessary.

Learn about our products and provide accurate information about their features and pricing to our
customers
▪ Greet and direct customers as they enter the store
▪ Listen to customer feedback and pass it on to the store manager
▪ Keep customers informed about the latest discounts and special offers
▪ Manage product returns
▪ Ensure shelves are continuously stocked
▪ Cross-sell products as often as possible
▪ Assist in the operation of cash registers as needed.

greeting our guests and making sure they are well treated according the brand promises
making sure to understand all aspects of hospitality industry
reply to the guests needs regarding the wedding and build a loyal long term relationship
perfect on OPERA system for reservation or cancel or edit the wedding details
collaborate with suppliers of kusha to convert the guest wishes into real plan
working with all hotel departments for the daily tasks and making sure that all customers request are taken place
achieve the target requested and maximize the sales through different sales techniques
making sure to be present on the event to reply to the guest request and making sure the event is going as planned
dealing with companies meeting reservationsgreeting our guests and making sure they are well treated according the brand promises making sure to understand all aspects of hospitality industry reply to the guests needs regarding the wedding and build a loyal long term relationship perfect on OPERA system for reservation or cancel or edit the wedding details collaborate with suppliers of kusha to convert the guest wishes into real plan working with all hotel departments for the daily tasks and making sure that all customers request are taken place achieve the target requested and maximize the sales through different sales techniques making sure to be present on the event to reply to the guest request and making sure the event is going as planned dealing with companies meeting reservations
Skills: Event Planning · Event Management · Hospitality Industry · Sales