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Chakib Erraji, Assistant manager

Chakib Erraji

Assistant manager ·Noleggiare SRL

Italy

Bachelor's degree, Management SME/SMI

Work experience

Total years of experience: 22 years, 4 months

Assistant manager

July 2023 - Present

Noleggiare SRL

Venice, Italy

July 2023 - Present

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Branch Sales Manager

August 2021 - June 2023

Indie Campers Italy srl

Italy

August 2021 - June 2023

Company industry:
Other Business Support Services
Job role:
Sales

Rental Sales Agent

February 2016 - March 2020

Europcar

Treviso, Italy

February 2016 - March 2020

Company industry:
Automotive Dealership & Distributor
Job role:
Customer Service and Call Center

Location manager

January 2013 - January 2014

Sicily by car

Italy

January 2013 - January 2014

I was station manager i had four collaborators with me i planed the shift, i controlled all rent's contract by giving support, back office mail phone from customer or head company or others, i controlled also the parking status of the vehicules.

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Insurance advisor

November 2011 - November 2012

Axa

Rabat, Morocco

November 2011 - November 2012

- Opening files in home insurance claims
- Verification of the contract guarantees
- Proposed solution compensation

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Account Manager

September 2010 - November 2011

ACCESS TELESERVICE

Rabat, Morocco

September 2010 - November 2011

- Prospecting by phone
- Sales contracts complementary health
- Customer Assistance
- Annimation of sites for the developement of the product

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Computer operator

September 2007 - September 2010

Royal Gendarmerie

Rabat, Morocco

September 2007 - September 2010

- Transmission of messages
- Encryption of messages transmitted
- Maintenance of the intranet "outlook"

Company industry:
Law Enforcement & Civil Defence
Job role:
Information Technology

Assistant HR

September 2004 - September 2007

Royal Gendarmerie

Rabat, Morocco

September 2004 - September 2007

- Management training of military
- Establishment of training records
- Data processing software to "ORACLE"

Company industry:
Law Enforcement & Civil Defence
Job role:
Human Resources and Recruitment

Accounting,

September 2000 - August 2004

Royal Gendarmerie

Rabat, Morocco

September 2000 - August 2004

- Inventory management
- Control of records of entry and exit of materials
- Data processing software

Company industry:
Law Enforcement & Civil Defence
Job role:
Management

Education

University Mohamed V-agdal

July 2010

July 2010

Bachelor's degree, Management SME/SMI

Morocco

A Bachelor's degree in management required three years of study. Students earn professional degrees to become licensed to work in area of business and companies management.

High institute of tcnologies

June 2000

June 2000

Diploma, Accounting and Management

Morocco

Skills

Customer Service
Expert
Customer Service
Expert
Service Desk
Expert
Service Desk
Expert
Customer Service
Expert
Customer Service
Expert
Service Desk
Expert
Service Desk
Expert

Languages

French
Expert
English
Expert
Italian
Intermediate
Arabic
Native Speaker
German
Beginner

Training and Certifications

Training
Customer Care
Axa Insurance
Feb 2011

Hobbies

  • Tennis and Basketball
    I practice tennis when I was young I have a good level I like watch Basketball NBA specially