sales and operations manager
Infyiot solutions
Total years of experience :10 years, 1 Months
Business Development:
Increased the sales pipeline upto 4 times in last 1year
Created Sales funnel for 2 different SBU (hardware & SAAS)
Demo completed within last 5 months: 8
Created prospects in different industries - Automotive, Process
industry, food industry, Packaging industry, chemical industry and
Oil and gas industry
Developed new partner relationship to extend the business across
geography and domain
Product Development:
Process parameter monitoring
Improved the existing dashboard with further analytics.
Production monitoring
OEE, Production planing, Loss matrix, Tool life management,
Quality
Field instruments monitoring
Compressor, Cranes, Chiller, Boiler
Fire and safety
Fire detection system, Fire fighting system, Vision based
safety system
New business acquisition
Successfully on boarded more than 10 unique Logos.
Created and built sales pipeline End to end worth of 25crores.
Closed project deal(20+Lakhs/site) within 4 months from the date
of joining.
Increased the number of demos from 1 to 8 within 6 months of
joining (Order value if converted:10 lakhs as subscription PA)
Created and increased the sales pipeline for locations- Chennai,
Hosur, Coimbatore and Bangalore
Created prospects list of 40 in Automotive industry, 2 in
healthcare industry, 1 in retails industry (Overseas)
Product management
Understand the requirement and evolve the product-line by giving
continuous feedback to the development team.
Added new products like tool life management and Coolant
management with OEE.
Worked on improvement project on reducing the number of clicks
user should click to finish a data entry process in the mobile
application.
Sales:
Key Accounts Addition which grew 60% of turnover.
Marketing design:
Headed marketing design for Monthly subscription model (both
digital and Physical)
Conducted demo events in apartments in Chennai and Mumbai
Created referral program for Customers.
Promotion of SMC digitally using Facebook and Google tools.
Created marketing plans for outlet to engage customers on days
with less traffic.
Created “loyalty card program.”
Product development
Developed new product line “Monthly subscription plans” which
opened a new segment.
Been a part of developing few more products which is in pipeline-
AMC, RAC, Insurance
SOP
Drafted SOP for Frontline cleaners, supervisors, outlet manager,
Area manager (morning wash)
Headed Feedback process creation and its SOP drafting.
Recruitment
Have actively participated in recruitment process of car cleaners,
supervisors, and outlet manager.
Had 2 set of interns from various colleges of Mumbai under my
guidance for various departments such as digital marketing,
operations, sales.
Training and Development
Have created training programs for Cleaner for communication,
how to carry themselves before the customer and technical
training of how to clean the car.
Communication design:
Communication design for outlet in the mall for the customer to
navigate to the outlet and brand communication in the outlet.
Team handling, Budgeting, Quality control,
Business expansion, Product design.
Key Accounts Executive
Sales, Relationship management, Distribution,
Creative displays and marketing execution
courses: SKILLS CUSTOMER RELATIONSHIP MANAGEMENT NUMBER ANALYSIS AND FORCASTING