IT Consultant
DWS Ltd
مجموع سنوات الخبرة :12 years, 9 أشهر
the Bureau of Meteorology to assist with the phase 2 of the new Flood Event Forecasting System (FEWS) interface design and development.
•Responsibilities:
•Designed and developed a system to record flood events, with XML import, export functionality to interact with other systems.
•WCAG compliant systems design and development.
I was seconded to the Application Support Team for a brief period to assist with the knowledge transfer of a key application.
•Responsibilities:
•Member of the support team by being a part of the Support Roster as a Level 1 and 2 Gained experience with quick problem resolution approaches, root cause analysis and incident queue/ ticket management.
•Knowledge transfer of SME areas, good practices to the wider team of Support professionals
•Mentor the junior members in root cause analysis, good code practices.
•Achievements:
•Practised ITIL principles (incident/problem/change/known error management).
•Designed and implemented QA guidelines to strengthen the overall governance processes.
Target Australia is the leading mid to high range retailer Department Store chain in Australia, with 300 + stores Australia wide.
•Responsibilities:
•Act as the Development Lead across projects, providing technical leadership, guiding multiple projects through their individual phases, guiding and mentoring the developers, and for code quality assurance and review to conform to the Target IT Standards.
•Provide feedback on continuous improvement on the development team, help define and plan to achieve the KPIs, both individually and as a team.
•Business analysis with the internal customers and Business Analysts through to helping UAT testing of software.
•Writing and reviewing technical documents to clearly articulate the process of meeting the business requirements and to provide guidance on the best practice approach.
•Achievements:
•Promoted as the 2IC to the IT Development Manager.
•Strengthened developmental methodologies by introducing a code quality framework.
contracting through Paxus. I was offered a permanent opportunity at the end of 6 months, which I accepted.
•Achievements:
•Streamlined the development guidelines and software QA processes
•Acted as the SME for engaging with Support Teams towards Quality Assurance functions.
•On boarding of new starters to the development team
DFCC is one of the leading development banks in Sri Lanka, with 11 branches in the country.
Responsibilities:
•Acted as the Lead Reports Developer actively engaging with stakeholders from different departments to fulfil their requirements.
Industrial and Financial Systems) are one of the leading ERP software manufacturers, based in Sweden. IFS Ltd. is present in more than 22 countries. The main R&D center is
as a Systems Specialist on the Strategy, Innovations and Solutions Team at Telstra Corporation NBN Delivery Project, one of the largest projects ever!
•Responsibilities:
•System requirements gathering, solution design and development.
•Providing SME technical support for the Contract Management and HSE application suites, providing operational support, assisting business users
•User training on new systems/ enhancements.
•Technical documentation, assist with UAT testing
•Data analysis and defining key metrics for measuring performance.
•Business analysis, requirements elicitation, prototyping as well as solutions design, development and testing, mainly with Oracle applications, to enable field officers to work effectively while mobile.
•Identifying and reporting on process gaps and recommend improvement strategies.
•Achievements: Streamlined the solution development process, defined development guidelines, code review guidelines. Designed and implemented the inspection defect management system in 3 weeks to cater for the urgent need to comply with the NBN Delivery Agreement.
courses: Australian Computer Society (ACS) accredited
courses: Australian Computer Society (ACS) accredited