Business Transformation Leader
SPm Strategic LLC
مجموع سنوات الخبرة :13 years, 11 أشهر
Principal - Driver Rating Engine - USXpress - Using Commissions to derive the Realtime driver Rating engine
AMS Lead - Johnson Controls: Postproduction AMS Support MuleSoft Integrations/SPM Applications
• Guiding Incentive Program Development:
o Took the lead as the Incentive Program Manager, overseeing the modeling design and executing the solution build.
• Cross-Functional Collaboration:
o Collaborated with Sales OPS/Planning to define requirements and led the project from inception to delivery. Provided ongoing support, including status updates and managing scope changes.
• Performance Monitoring and Reporting:
o Delivered monthly KPIs and dashboards for the PMO, along with management-level summaries for end reviews and weekly project status reports.
• Efficient Offshore Team Management:
o Orchestrated the onboarding and Program Management of the Offshore Commissions team, ensuring smooth operations and coordination.
As a Business Intelligence and Data Analyst
• Comprehensive Business Support:
o Offered expertise in business process management, data mapping, business intelligence (utilizing SQL - BI), data governance, modeling, and process improvement techniques.
• Proficient SQL Utilization:
o Demonstrated strong hands-on SQL skills, facilitating the creation of complex business reports using analytical tools and seamless connection to the Oracle Cloud application.
• Optimizing Application Performance:
o Played a key role in refining the Application Performance Design, implementing fine-tuning measures to significantly reduce application processing times.
As the Integrations Architect
• Supervised 3rd Party Integrations:
o Oversaw the management of 3rd Party Integrations and Applications integrated with Oracle Cloud applications.
• Architected Diverse Integrations:
o Designed the architecture for User Integrations, Currency Integrations, Data Pipelines, and Security and Access Management.
• Guided Data Management Strategy:
o Took a leadership role in integrations, formulating a strategy for effective data management by incorporating custom Master Data Management (MDM) sources into Sales Cloud.
• Provided the SME for the CX/HCM suite of applications in solutioning, integrations and strategy.
• Solution Architected the Sales Planning and Incentive Comp application along with the cross functional collaboration.
• Provided Cloud migration strategy, technology adoption and benefits of using OCI in the seamless migrations of the Legacy Applications for over 10 Enterprise clients.
• Managed partnerships with the 4 Leading Diagnostics Centers, Third Party Insurance companies (TPA’s), health regulatory organizations and Wellness Partners on Profit Sharing models
• Managed delivery of the Key Accounts and Assisted the Cloud migration of Arabian Wellness business process to the cloud-based mobile application framework
• Developed and maintained long-term business relationships as the advocate and client liaison
• Maintain the Key Relationships with the Partners and Customers in the Fusion SPM Business. An ARR of 10M
• Managed the key Oracle Relationships in the areas of Product Development, Global Support, Sales and Pre-Sales
• Developed the GTM Strategy in Collaboration with Oracle for Mid-Market enablement in US, India, GCC, Singapore and Australia
• Manage the Offshore Teams for the Deliverables at the customer Sites and Global Sales Consulting Teams.
• Designed and Architected the “Gamify”, A BI based business empowerment product to assist in Improving the KPI’s in Service Delivery and the behavioral motivation techniques
• Managed multiple Projects in IS&T (DTS Area) consisting of Employees and Contractors
• Co-ordinated the solution design and the development activities in the teams.
• Managed a team of 15 On site (Apple and Contractors) and 36 Offshore members.