Human Resources Consultant and Professional Development Trainer
Golden Gate Saudi for Training
Total des années d'expérience :21 years, 7 Mois
Provide HR management for the company. Develop and implement company policies and procedures. Report directly to the CEO.
Develop and facilitate customized professional development training sessions for corporations and educational institutions.
All serve as a certified career coach and consultant.
Consult with corporate clients and individuals to determine, develop and implement customized workshops and seminars that improve and empower employee performance.
Develop and implement corporate employee development seminars and workshops.
Provide individual and group career counseling.
Develop and implement experiential team development workshops and activities that promote and enhance teamwork.
Partial List of Clients:
ACE Customer Service Call Center
Alcatel/Lucent Technologies
Alzheimer's Association of Georgia's Corporate Offices
AT&T/BellSouth
Atlanta International University (AIU)
Atlanta Life Insurance Company
Atlanta Public School System Human Resources Organization
Clark Atlanta University
City of Atlanta Human Resources
Coca Cola USA
Environmental Protection Agency (EPA)
Georgia Pacific
Institute of HUD Associates
Lucent Technologies
Prince Sultan University-Riyadh KSA
Spelman College
Consult with clients regarding resume preparation, interviewing, networking, and salary negotiation strategies and skills assessments.
Facilitate individual and group career coaching sessions face-to-face or via phone providing job search techniques, career development and outplacement strategies, tools, techniques, and processes.
Provide individual career consulting to clients in a career transition
Conduct Management Notification training, Orientation and Venting (O &Vs) sessions, and Moving Forward with Change seminars for outplaced employees.
Served as team leader of Job Search Work Teams. Teams are composed of individuals from various industries, organizations, and professions.
Recognized and awarded for consistently receiving high evaluations from seminar attendees.
Managed team (8-15 employees) that administered internal staffing and force management/outplacement processes for the Southern Region. Team delivered expert counsel on labor relations policies and procedures and contractual obligations.
Counseled employees, union representatives, Labor Relations, and senior management on the interpretation and implementation of staffing and force management policies and procedures.
Developed high performance teams using performance management tools and techniques that included objective setting, career development counseling, and motivational coaching and feedback.
Improved team competency level by 50% and increased monthly revenue by $125, 000. Customer satisfaction results for team's service delivery averaged 98%-highest results of the four regional staffing offices.
Coordinated and facilitated team building sessions that identified team expectations, resolved team conflicts, and improved the team's working relations by 50%.
Partnered with Labor Relations, business units and union leaders to formulate strategies and coordinate and deliver informational presentations to employees affected by AT&T downsizings.
Interviewed, hired, and facilitated employee orientation for new employees.
Corporate Trainer and Facilitator
Delivered and facilitated a career development course (Taking Charge of Your Career) that was utilized by eight national employee resource centers.
Provided training to employees on the Belief System of Performance and Motivation-a course developed for the enhancement of employees' job performance.
Developed and facilitated customized staffing and force management training to over 8300 employees in over 60 AT&T offices generating approximately $200, 000 in revenue.
Facilitated Quality Improvement Team Leader training to over 1, 000 corporate human resources employees.