hostess
Clay peruvian and japanese cuisine
Total des années d'expérience :3 years, 10 Mois
responsible for opening or closing the restaurant
Greet and escort customers to their tables.
Present menu and provide detailed information when asked.
Making menu recommendations, answering questions and sharing additional information with restaurant patrons
Providing excellent customer service to the guest
Taj 5* Hotel - Tree House Mediterranean Lounge & Bar Outlet
Responsible for opening, closing and cleaning of the restaurant.
Runs a section with the help of supervisor.
Responsible for running drinks from the bar when instructed to do so
Responsible for taking payments from tables and transferring any tables that move from the bar area to a table.
I have been working in the Department of Cabana 9 / Safina Mediterranean cuisine
Welcoming and Greeting the guest with a friendly & positive way into the beach club.
Maintain highly loyalty guest by delivering unparalleled service at every stage of restaurant dining experience.
Answer guest questions about seating and menu information
Routinely supported other areas of restaurant & beach club as requested
escort the guest to their table
Answer incoming calls from the guest to receive reservations for dining area of time
Operated cash register for cash
Check and credit card transactions with excellent accuracy level.
Worked flexible schedules and extra shifts to meet business needs.
Provide customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Assist customers with return policies.
I have been working at OR Tambo International Airport as a Ground Handling customer service agent.
Assist passengers to aircraft and from aircraft
Coordinate flight schedules with passenger requests
Worked to address customer service issues and sought positive resolutions
Worked flexible schedules and extra shifts it depend on what time the flight may come in the airport.
completed the accredited 120-hour TESOL/TEFL course, which covers training for all of the essential topics needed to teach the English language both in a classroom and online setting. This course has been accredited by ACCREDITAT, a leading independent accreditation body established over two decades ago. After excelling with the course and successfully passing all of its assessments,
International Travel Management Diploma Complete in 2018. Courses of the subjects. Understanding the travel & tourism industry. Understanding the aviation industry. Understanding aviation & travel terminology. Travel documentation & travel related service. Understanding baggage handling. Travel geography. Understanding travel guides. Understanding travel agency management. world time zone. International air fares & fare construction. Land / Water Transport , Hotels & Tours. Computerized reservation system.
Afrikaans Home Language – English First Additional Language – Mathematical Literacy – Life Orientation – Computer Applications Technology – Consumer Studies – Tourism