Head Receptionist (Promotion)
ITP Publishing Group
مجموع سنوات الخبرة :15 years, 4 أشهر
With being able to be a strong team player and take the lead when situation occurred as well as being able to learn with a combination of my other skills that I have perfected over the years, I was further promoted. Responsibilities amongst the normal reception duties, include:
• Supervisor to Receptionists and Mailroom staff
• Taking care of staff recruitment, appraisals, training and work schedules
• Assist the Corporate Affairs
• Maintaining the office monthly supplies, finding new vendors and contractors
• Maintaining the general update of guest visiting areas and mailroom
Amongst the many reception duties, with my ability to multitasked, pleasant nature and professionalism, this has allowed me to take on more responsibility, including:
• Maintaining the drivers schedule
• Travel booking within the GCC
• Assisting the Subscription Department, including client subscription accounts, invoicing and emails
• Assist the Corporate Affairs
• Assisting the TimeOut Ticket office when required
• Maintain the Event calendar for all magazines and update events on CRM
I had been employed as a temporary receptionist, my key responsibilities including, reception and administration duties, day-to-day client interaction and assisting with driver, events and meeting bookings. My positive attitude, efficiency, attention to detail and ability to adapt to the working environment had then lead me to permanent employment
With My customer service attitude and excellent communication skills, I was soon promoted to the Labour and Immigration Department as client liaison executive, dealing with clients, staff as well as Labour, Immigration, and other Government offices. Other duties included:
• Application of Company Labour & Immigration and E-Signature cards as well as employee Labour cards. Renewals, Amendments and cancellation of all cards
• Application of visa’s, labour contracts and Emirates ID’s, renewals, amendments and cancellations
• Tourist, Visit visa and Family visa applications
• Medical and Emirates ID card appointment bookings
• Arranging for Education certificate, Marriage certificate and Birth certificate stamping by the Ministry of Foreign Affairs
• Maintaining the PRO duties
• Invoicing and following up on payment from clients (working with Sage)
My key responsibilities we all Administrative and reception duties, as well as assisting the GM. Other responsibilities included:
• Maintained a well-organized filing system, maintaining the confidential records for all staff and children
• Assisting the Operations, the Labour and Immigration and the BDM team
• Assisting in Events
• Arranging for Meeting room bookings
Originally employed as a Receptionist but with my keen attitude to develop, my hard work and dedication was soon recognized and my role had expanded to include all Administrative duties, PA to the Principal and to support all staff and parents. As I am proactive and fast adapting to any situation this had allowed me to:
• Inventory of stationery and entire Nursery/ Monitoring of the CCTV
• Implemented and maintained a well-organized filing system, maintaining the confidential records for all staff and children
• Assisted the Accounting Department
• Complete the registration of children into the nursery
• Organizing events for the children and families
Although I was initially employed as a receptionist, the CEO and MD soon recognized my potential, I was allocated further administrative and PA responsibilities. As I developed within the company my role had further extended to:
• Assisting with requests from the Accounts and Marketing Managers
• Sales and After Sales inquiries
• Hostess at the boat show
• Travel arrangements
