JW Marriott Marquis Dubai
Total years of experience :6 years, 10 Months
Nov2012- Present: Working at JW Marriott Marquis Dubai (Prime 68 Boutique Steakhouse)
- Knowing a different varieties of Steaks
- Knowing all king of beverages especially wine
- The tallest hotel in the world (I was in pre-opening)
Dec2011 - Nov2012: Working at Song Saa Private Island (Senior Supervisor)
- Be able run the restaurant's operation
- Knowing how to motivation and inspiration staff
- Be able to satisfaction the guest
2010 - Dec2011: Working at Sofitel Phnom Penh Pokheetra (Banquet Captain)
- Be able to set up the bar stations for big and small functions
- Be able to set up the meeting room with any style
- Knowing how to lead the casual staff
- Knowing how to arrangement the food and beverage for the guest
Aug 09 - Feb 10: Internship at HIMAWARI APARTMENT HOTEL
Room service: Ordering (phone) bring food & beverage to guest's room
Banquet: (Knowing the guest purpose and manage even place well, be able to set up any style for different events)
2009 - 2010: Practiced at Lotus Blanc Restaurant (Bar Supervisor, Restaurant Supervisor)
- Catering lead waiter and the waitress staff for outside and internal catering for foreign embassies, big Company and private clients.
Bar supervisor
-Be able to manage the storeroom well organized by (FIFO procedure)
-Be able to manage staff (in bar area)
-Knowing all king of beverage, created a new beverage, do inventory
Restaurant supervisor
-Be able to manage staff and conduct briefing
-Knowing how to lead and assign the staff working
-Be able to make roster and report
March - April 09: Internship at NAGAWORLD HOTEL AND CASINO
OTHER TRAININGS
Certificate: -Pre-Opening JW Marriott Marquis Dubai
-Pre-Opening Song Saa Private Island
-FO Cross Training
-Kitchen Cross Training
-HACCP AWARENESS
-Basic Food hygiene
-Passport to Success (Lever 2 to Lever 8)
-JW Bar arts
-JW Wine Ambassador
-Evian Certificate
-Best Ambassador Certificate
-Bravery Staff
-Advanced first aid
-Training of guest service skill
-Training of leadership skill
-Training of cultural diversity
-Training of fire safety
2008 - 2009: Practiced at Lotus Blanc Restaurant work as (waiter, hostess, bartender, captain)
- Catering worked as waiter for outside and internal catering for foreign embassies, big Company and private clients.
Waiter: (Set up, Service, Suggestion and up selling product)
Hostess: (Knowing all kind of linen, reservation, greeting the guest)
Bartender: Be able to make (Cocktail, Mocktail and Cold & Hot beverage)
Captain: (Be able to ordering)
2008 - 2010: PSE Hotel and Catering School (Food and Beverage service training) Extensive studied in service training with both theory and practice - Theory classes of service, techniques, beverage knowledge, wine knowledge, menu knowledge, hygiene in F& B, mathematics communication, hotel general knowledge, Menu planning, F&B management, Khmer and English.
2007 - 2008: Foundation class at PSE School (Pour un Sourire d' Enfant)
- Practice Hotel and Catering School has its own hotel and guesthouse which allows students to practice for coping with real industry demand.