Senior Receptionist cum Admin Assistant
KHIDMAH LLC
Total years of experience :5 years, 4 Months
• Greets all residents/members using the health club/clubhouse
• Update new residents/members list in the system
• Answer calls and inquiries of residents/members
• Handle residents/members complain within the health club/clubhouse
• Reservations of facilities and offer physical trainings/classes to residents/members
• Receive payments from service providers conducting physical trainings/classes and issue invoices
• Receive payments from residents for any Khadamati(maintenance) services then issue invoices
• Ensures all equipment and facilities are working properly before a resident/member uses it. Maintain appropriate safety measures for residents/members using the facilities
• Make checklists on a daily basis from opening to closing operation in the health club/clubhouse
• Make daily, weekly, monthly and annual reports to the Management
• Reports any issues (i.e. maintenance, injuries/accidents & the like) within the health club/clubhouse to the proper department and be assisted accordingly. For any injuries/accidents, apply first aid beforehand
• Organize monthly events for residents/members
• Communicates within the team(lifeguards, team leaders, physical instructors) and reports directly to the Supervisor/Manager
• Prepares weekly roster for staffs
• Prepares and review time sheets of staffs every of month
• Worked for an American based Health Insurance Company
• Process in-patient and out-patient claims
• Contact insured or other involved persons to obtain missing information
• Post or attach information to electronic claim files
• Prepare insurance claim forms or related documents and review them for completeness
• Provide customer service such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors
• Review insurance policy to determine coverage
• Transmit claims for payment or further investigation
• Organize or work with detailed office records, using computers to access, search, input or retrieve data
• Pay or deny claims
• Calculate amount of claim
• Apply insurance rating system
• Assist in the preparation of food
• Assist in the serving of meals to clients, staff and others; setting and clearing of tables
• Wash and dry kitchen pots/utensils and ensure their proper storage
• Assist in ensuring high level of health and safety, cleanliness and food hygiene and to ensure that safe working practices are followed. To report any problems to the Head Chef in charge or responsible Senior Officer
• Assist stock taking and storage of stock including checking deliveries
• Carry out any other reasonable duties within the overall function of the job
SAN SEBASTIAN COLLEGE RECOLETOS – MANILA Bachelor of Science in Hotel and Restaurant Management Claro M. Recto Street, Metro Manila Philippines 1001 June 2006 – March 2010 Primary & HARRIS MEMORIAL COLLEGE Secondary 5th Grade – Senior High School G.K. Bunyi Street, Bo. Dolores, Taytay, Rizal Philippines 1920 1998 – 2004