شانكا فرناندو

2 Years working experience from July 2022 to date.
• Greet guests with warm and friendly manner and excellent Customer Service
• Provide efficient food and beverage service to our guests
• Handle the mini bar and coffee station ensuring exceptional standards.
• Accept payments and provide customers with receipts
• Experience in handling more than 15 different types of currencies
• Inventory management to track stock levels, sales, checks for high-turnover items and reduce waste.

6 Months working experience from January 2022 to June 2022.
• Greet and Serve guests in prompt and courteous manner.
• Guest Supporting, Call Handling and forwarding.
• Room Reservation and Booking Coordination and Accounts handling
• Sustain office security by following safety measures and controlling admission via the reception desk.
• Social Media Campaigning, Promoting.

6 Months working experience from July 2021 to December 2021.
• Delivering food & Beverages/wines from the kitchen to the guests
• Setting up marquees, arranging tables and assisting with the preparation of events and functions, assembling and sourcing.
• Serving A La Carte or Table dhôte. Handled the mini bar.
• Worked as a Coffee host at the coffee station, where I took orders and ensured welcoming refreshing atmosphere.
• Keeping bar and drink items complete with stocks.

7 Months working experience from December 2020 to June 2021.
• Welcoming Guests, Managed Hotel booking and Guest Reservations
• Managed guest transportation & handled the fleet of chauffeur guides
• Handling Wages, Payments, Attendance & EPF/ETF/TAX.
• Cash & Petty Cash Handling and Management Reports using Microsoft Office.
• Handling Other criteria of H.R. Management
• Advertise and Promote Delight Travels tourism on social media.