Chaouki Younes

Accomplishments:
• Played key role in setting up of the HR Department to cater to Recruitment, Payroll/ Compensation and Human Resources Development, Employees Relation and Government Relations.
• Instrumental in implementation of Attendance Capture System, Job Analysis Program, Work Week / Schedule Revision Initiative, New ERP / HRMS System and new Performance Appraisal System for Almana Group.
• Significantly enhanced employee productivity through implementation of Job Rotation Program in Human Resources and Administration.
• Bagged Best Company Award in ELearning Program by ICT Qatar for successful implementation of General E-Learning Program for Almana Group.
• Successfully implemented Rewards & Incentive Program for Automotive Division.
• Manage HR and Public/Government Relations for the Group in Qatar and Bahrain.


Job Profile:
• Spearhead Human Resource operations of the organization in compliance to business strategies of the organization, Government Immigration/ Labor Laws and other statutory regulations.
• Ensure compliance to SLA parameters with regards to recruitment, compensation & benefits and other employee related services.
• Manage administrative & public relation processes with regards to provisioning of Visas, Government/ Association registrations, licenses and other official documents aligned to legal requirements of the Group, Divisions and Associates.
• Define and implement HR programs/ initiatives aimed at developing, managing and retaining high potential/ high performing employees based on strategic directives of the group.
• Optimize resource utilization & streamline activities to maximize productivity.
• Prepare & ensure compliance to department budgets.
• Focus on acquisition, development and management of the Group’s Human Capital aligned to market requirements.
• Led the development and implementation of various policies/ procedures.
• Generate/ update various status reports for the senior leadership team and other stakeholders based on business requirements.

Accomplishments:
• Instrumental in definition of recruitment plan and establishing policy and procedure and the Employee's Handbook.
• Played key role in implementation of ERP System.

Job Profile:
• Defined and implemented organizational policies/ procedures, conducted job analysis/ performance evaluation activities.
• Designed and conducted training & development programs.
• Interacted with the management to generate awareness on various aspects of Human Resources Development.
• Coordinated with various support teams pertaining to processing of Compensation and Benefits.
• Maintained updated employees' database.
• Developed & implemented various personnel forms.
• Rendered consultancy to the management in resolution of employment issues including disciplinary and grievance.
• Participated and ensured fairness in legal hearings.

• Coordinated activities of the Personnel Department with regards to payroll, vacation, benefits, job description, on-boarding program, new employee's orientation, disciplinary action, termination, exit interview, increment and bonus.
• Defined and implemented policies/ procedures; established employee's handbook.
• Developed and implement various personnel forms.
• Rendered consultancy to the management in resolution of critical HR related issues.

Human Resources Manager, 2002 - 2005
Job Profile:
• Focused on day to day operations of the Government relation Department.
• Managed activities of the personnel department with regards to payroll, vacation, benefits, job description, performance evaluation, training, new employee's orientation, disciplinary action, termination and increments.
• Maintained updated database of employee records.
• Developed and implemented various personnel forms.
• Focused on recruitment, interviews and selection of employees.
• Built & maintained productive business relationship with concerned departments/projects to enhance productivity.
• Rendered consultancy to managers and employees in resolution of critical HR issues.
• Defined and implemented strategies for setting up, implementing and upgrading existing policies.

Operations Manager, 1997 - 2002

Job Profile:
• Led a team of 450 members in day to day activities of catering and life support services across 14 locations including a team of 200 members to support the American Army in Kuwait.
• Ensured smooth functioning of Accounts, Purchasing and Logistics and Administration Department.
• Worked on budgeting, tenders specification and cost evaluation.
• Reported to Director Operations in Head Office (Saudi Arabia).

Administration Manager, 1993 - 1997

Job Profile:
• Ensured compliance to various SLA parameters with regards to government projects in coordination with the Government Relation Department.
• Optimized resource utilization and streamlined processes in coordination with various departments/ projects.
• Assisted the Administration Department in processing of payroll, vacation, benefits, performance evaluation, disciplinary action and termination.
• Guided managers and employees in resolution of various issues.
• Managed travel & logistics for employees based on business requirements.
• Liaised with insurance policies with regards to processing of claims.