Managing Director
Crown Micro
Total des années d'expérience :11 years, 5 Mois
-Opening a branch for crown micro Dubai
-Managing the office and the sales team
-Market survey and products development
-Introducing new lines and products to the regional manager
-Launching new products as per market and - customer demand and needs.
-Create and build a strong trustful relation with our clients.
Responsible to drive area sales and profit plans to budget through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all areas.
• responsible for the day to day delivery and monitoring of the Regional Business Development Strategy, leading on the preparation of viable bids, proposals for incremental growth and new business across the Region.
• Provide direct support to my general manager, to pursue opportunities and networks that may lead to expansion and new business, including mergers and acquisitions.
• Contribute to processes for continuous improvement in business development practice, including feedback and learning processes as driven / identified by the commissioning climate.
• Communicate and disseminate intelligence gathered through a range of processes e.g. team briefings, training sessions, Intranet.
• Collaborating in establishing and recommending the most realistic sales goals for the company.
• Managing an assigning geographic sales area or product line to maximize sales revenues and meet corporate objectives.
• Establishing and managing effective programs to compensate, coach, appraise and train sales personnel.
• Educating sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and level of sales support, management of expenses and business/financial issues on contracts
• Responsible for the planning, recruitment, direction, organisation and control of sales managers and sales representatives to accomplish specific objectives.
• Achieving regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
• Meeting regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Maintaining communication with all our distributors owners on a regular basis.
• Analyzing franchisee performance and provide feedback, guidance, training and encouragement in order to impact results.
• Conduct and attend regional meetings for assigned regions.
• Set high expectations for excellent customer service and hold the management team accountable to the measurable results associated.
• Responsible to manage all stores consistently towards acceptable customer service scores, feedback, and conversion results.
• Held the annually vison x in dubai world trade center conference and exhibition for optical supplies company
• Held the annual BCLA ( British contact lenses association ) conference and exhibition in London -Birmingham for optical supplies company.
• Maintaining a high energy/high caliber direct sales staff.
• Performing sales activities on major accounts and negotiates sales price and discounts in consultation with my managers.
• Dealing with more than 300 optic shops.
• Dealing with hospitals and private clinic for hard lenses fitting.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Training, motivating and coaching a team of 4-6 Full time sales consultants.
• Understanding the market, the customer and the competition.
• Develop territory, market penetration and sales execution strategies to consistently attain and exceed goals.
• Direct sales focus to identify and uncover opportunities.
• Ensure each sales consultant is equipped and driven to fulfill clients' present and future needs through consultative engagement and solutions selling.
• Foster an environment of open communication.
• Holding regular meeting with sales staff.
• Achieving reasonable but aggressive sales results.
Biochemistry from the university of holly spirit Kaslik. incomplete EMBA from La Sagesse University forn al chebak .
