Charbel Touma

• Direct Daily Operations insuring smooth continuous optimal performance
between all projects / companies,
• Manage Vendors services and supplies, keeping Daily necessities in highest
standard for every day consumption,
• Managing stationary stoke & assets keeping records oƯ all consumption,
• Managing and procure all extra projects and renovations

• Directed daily FM operations for the mid-sized Lagoona Mall, maintaining
continuous operations and ensuring high-standard service delivery.
• Managed all SLA/KPI oversight, infrastructure preservation, and technical
maintenance monitoring, leading to successful equipment upgrades and
optimal facility performance.
• Supervised project teams for the Delta Tower Hotel, managing critical close
out activities including air & water balancing, pipe insulation, and façade
inspection/repair.

• Managed a mobile team responsible for maintenance works and projects across
all Bank branches throughout Beirut, overseeing working hours and payroll.
• Implemented and monitored the Planned Preventive Plan (PPM), managed CM
requests, and controlled Assets and Stock management.
• Successfully managed the ESA Business School campus, ensuring facility
integrity and compliance with French norms across a complex site of 7
buildings.
• Acted as the primary customer contact for all queries and complaints.

Le Mall Dbayeh, Azadea group