Charbel Seif, VP of Technology

Charbel Seif

VP of Technology

Cardinal Intellectual Property

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Computer Engineering
Experience
21 years, 1 Months

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Work Experience

Total years of experience :21 years, 1 Months

VP of Technology at Cardinal Intellectual Property
  • United States - Illinois
  • My current job since March 2018
CTO & Co-Founder at Swishlinks
  • United States - Chicago Loop
  • February 2016 to December 2017

Oversee and coach high-performing team of technology managers and software engineers on multiple project to achieve business goals. Negotiate contracts, design social network architecture, and implement DevOps.
• Delivered on founder's vision to build a mobile application.
• Successfully orchestrated mobile app project from proof of concept to deployment.
• Built out technical department and processes.

CTO | CIO at Familia Dental
  • United States - Schaumburg
  • May 2011 to January 2016

Led team of managers and technical professionals to design and implement an IT infrastructure and custom ERP software that would support the company's future growth strategy.
• Built infrastructure from ground up for company that had no current IT system in place.
• Enabled clinics to grow from 7 to 31 within 5 years.
• Set up Contact Center to support 50 agents with 20k call volume.
• Maintained IS/IT operation cost at 2% below company revenue (below standard of 5%).
• Implemented centralized data warehouse with SQL server.
• Designed new customized ERP web-based software.
• Enhanced company policies for HIPAA compliance.

Business Intelligence Architect at Bell Canada
  • Canada - Quebec
  • August 2007 to April 2011

Directed team of managers/developers in a major project to reduce analytical time of Bell Canada telecommunications network. Implemented IPTV process to intake clients at a faster rate.
• Designed and implemented new data warehouse.
• Accelerated speed of IPTV implementation.
• Reduced execution time from 2 weeks to 48 hours in just six months.
• Launched a next generation scheduling tool and intranet.

Technology & Engineering Director at Hypertec Group
  • Canada - Quebec
  • June 2006 to July 2007

Led team of computer technicians in multiple projects designing hardware for manufacturing. Coordinated inter-related technology functions for R&D, Service & Support, and Production using Blade Servers, Clustering, Linux, and RAID.
• Successfully completed technical infrastructure for both R&D and Support & Service departments.
• Conceive the hardware design before sending it to the manufacturer
• Manage multiple projects simultaneously
• Contract Negotiation

Software Engineer at Sunrise Telecom Broadband
  • Canada - Montreal
  • June 2001 to August 2002
Software Engineer at Virtual Prototypes
  • Canada - Montreal
  • June 1999 to June 2001

Education

Bachelor's degree, Computer Engineering
  • at Ecole Polytechnique de Montreal
  • June 1999

Specialties & Skills

Solution Architecture
Agile Software Development
Department Management
IT Infrastructure
Software Solution Architect
Business Strategy
Entrepreneurship
Mobile Application Development
Power BI
SQL Server
Contact Center
Tableau
IT Strategy
Business Intelligence
Azure Storage
Voice over IP
MPLS Networking
Xamarin
Agile Methodology
Executive Management
Azure Media Services
Program Management
Office 365

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Professional Scrum Master (Certificate)
Date Attended:
May 2010