Executive Secretary
Anis Nassar Group
Total years of experience :9 years, 6 Months
1. Serves as the administrative and functional point person for the Chairman’s corporate, community and personal matters.
2. Ensures smooth functioning of activities and process in multiple lines of business.
3. Assists the Chairman and directly reports to him.
4. Assists the Chief Financial Officer.
5. Handles financial and accounting matters of the Chairman with confidentiality.
6. Prepares and send bank letters for business and personal accounts of the Chairman.
7. Coordinates calendar, travel, meeting and schedule arrangements for the chairman, staff, business partners and customers. Securing appointments and the facilities as appropriate.
8. Works with other team members from other companies.
9. Carries out responsibilities with professionalism, respect for others, in accordance with the organization’s policies and applicable laws.
10. Administrative and functional activities include but are not limited to:
Receives calls and/ or greet visitors, takes and relays messages, responds to requests for information.
Provides information or directs caller/ visitor to appropriate individual.
Maintains personal and business files.
Note taking and creating documentation.
Maintains and creates files or record keeping systems. Sorted, labelled, filed and retrieves documents, or other materials and assure the confidentiality of the important documents.
Responsible for typing memos, reports and correspondence.
Receives and distributes mail to the Chairman and Chief Financial Officer.
Provides office support services in order to ensure efficiency and effectiveness within the office and multiple companies of the Chairman.
1. Assists the Chairman and reports to him.
2. Assists the Chief Executive Officer and directly reports to him.
3. Receives calls and/ or greets visitors, takes and relays messages, responds to requests for information: provides information or directs caller/ visitor to appropriate individual.
4. Arranges appointments between clients and employees.
5. Assists all the staff and traders in the company.
6. Maintains and creates files or record keeping systems. Sorted, labelled, filed and retrieves documents, or other materials.
7. Responsible for typing memos, reports and other correspondence.
8. Receives and distributes mail and messages to appropriate departments and employees.
9. Administrative support to all the traders, trainees and staff in the company.
10. Provides office support services in order to ensure efficiency and effectiveness within the office.
11. Assists with access control in the training room.
12. Responsible in DMCC documentation for new employees and new traders.
13. Responsible for applying visa for new employees and new traders.
14. Responsible in Dubai Trade website in registering and applying requests to DMCC.
15. Responsible for opening a new DMCC company for Traders, Licensing and other documentation.
16. Researches, obtains prices and purchases office furniture and supplies.
17. Performs general clerical duties to include photocopying, faxing, mailing and filing.
18. Responsible in sending documents through courier (FEDEX).
19. Contributes in marketing department in looking for Professional Traders and Trainees.
20. Responsible in coordinating to all the UAE Universities, research and database.
21. Set up accommodation and entertainment arrangements for company visitors.
1. Being the company’s Front Office Ambassador, receives calls and/or greets visitors, takes and relays messages, responds to requests for information; provides information or directs caller/visitor to appropriate individual.
2. Arranges appointments between clients and employees.
3. Provides office support services in order to ensure efficiency and effectiveness within the Office.
4. Maintains and/or creates files or record keeping systems. Sorted, labeled, filed and retrieves documents, or other materials.
5. Responsible for typing memos, reports and other correspondence.
6. Receives and distributes mail and messages to appropriate departments and employees.
1. Maintained and updated a computerized customer and prospected clients’ database.
2. Carried out direct marketing activities (product launching) as per company standard procedures
3. Responded to and followed up sales enquiries by post, telephone, and emails.
4. Maintained and developed existing and new customers through planned individual account support, and liaison with internal order-processing staff.
5. Monitored stock flow & processes (Inventory)
6. Achieved monthly sales targets
7. Attended trainings needed to effectively perform duties and aid business and organizational development.
8. Maintained good rapport with prospective & existing customers
9. Extended after sales customer service
Directly reports to the Vice President-Legal Affairs Department
2. Setup Vice President's travel arrangements.
3. Maintains Vice President's itineraries.
4. Prepares and maintains Vice President's expense report.
5. Prepares correspondence, reports, and materials for publications and presentations.
6. Setup and coordinates meetings and conferences.
7. Creates, transcribes, and distributes meeting agendas and minutes.
8. Reviews incoming correspondence; initiates replies as appropriate; routes matters requiring action by staff or other organizations and follows up to ensure actions are completed.
9. Setup accommodation and entertainment arrangements for company visitors.
10. Answers telephones and handles in appropriate manner.
11. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
12. Maintains hard copy and electronic filing system.
13. Signs for UPS/Fed Ex/Airborne packages.
14. Researches, obtains price, and purchases office furniture and supplies.
15. Coordinates project-based work.
16. Supervises support staff.
17. Other duties as assigned.
1. Arranges appointments between clients and employees.
2. Provides office support services in order to ensure efficiency and effectiveness within the Office.
3. Maintains and/or creates files or record keeping systems. Sorted, labeled, filed and retrieves documents, or other materials.
4. Responsible for typing memos, reports and other correspondence.
5. Receives and distributes mail and messages to appropriate departments and employees.
Directly reports to the Vice President-Legal Affairs Department
2. Setup Vice President's travel arrangements.
3. Maintains Vice President's itineraries.
4. Prepares and maintains Vice President's expense report.
5. Prepares correspondence, reports, and materials for publications and presentations.
6. Setup and coordinates meetings and conferences.
7. Creates, transcribes, and distributes meeting agendas and minutes.
8. Reviews incoming correspondence; initiates replies as appropriate; routes matters requiring action by staff or other organizations and follows up to ensure actions are completed.
9. Setup accommodation and entertainment arrangements for company visitors.
10. Answers telephones and handles in appropriate manner.
11. Performs general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing.
12. Maintains hard copy and electronic filing system.
13. Signs for UPS/Fed Ex/Airborne packages.
14. Researches, obtains price, and purchases office furniture and supplies.
15. Coordinates project-based work.
16. Supervises support staff.
17. Other duties as assigned.
Graduated: Bachelor of Science Major in Tourism La Consolacion College Manila, Philippines -Graduated as Dean's Lister and with awards
➢ Consistent Honor Student from Elementary to College Trainings/Seminars Attended: * Customer Service Excellence * Telephone Etiquette * Jumpstart your Career Training * Philippine Airlines Training * Hotel and Restaurant Training