تشارلز Fernandes, AVP - Information Technology

تشارلز Fernandes

AVP - Information Technology

NBK Capital

البلد
الكويت
التعليم
بكالوريوس, Bachelors of Business Administration
الخبرات
22 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 11 أشهر

AVP - Information Technology في NBK Capital
  • الكويت - الكويت
  • أشغل هذه الوظيفة منذ مايو 2008

AVP - SYSTEMS ADMIN, NBK CAPITAL (INVESTMENT COMPANY), KUWAIT, 2008 - PRESENT
(Joined as an IT Officer (2008 - 2010), IT Manager (2011 to 2015) and AVP (2016 to Present)
• Developed and implemented all IT policies, procedures, operations manual and disaster recovery
• Evaluate, test, implement and support IT related projects
• Manage User account creation, deletion and administration. Implement and Maintain group policies when required. Troubleshoot server-side issues (Emails, SQL, SharePoint and business critical applications).
• Provided presentations for New Joiner Orientation program
• Performed Interviews for potential candidates as part of IT recruitment process
• Contracts maintenance and renewal
• Maintaining documentation of changes regarding users, functions and systems
• Performing routine audits of systems and software. Run vulnerability scans using Nessus tool every quarterly
• Analyze Logs and Events on Servers and Virtual infrastructure
• Management of server software’s and associated backup routines
• Manage the IT budget and expenditure on hardware and software
• Selected and managed outside consultants for network and server administration, and installation projects.
• Routine server patch management and firmware updates
• SharePoint & SQL Database - permissions, maintenance and basic administration.

Technical Support Engineer في Infocenter, Kuwait
  • الكويت - الكويت
  • ديسمبر 2001 إلى أبريل 2008

SYSTEMS ADMINISTRATOR, INFOCENTER (TRAINING INSTITUTE - MICROSOFT PARTNER), KUWAIT, 2002 - 2008
(On Contract with US Army contractor CSA Ltd.)
• Implementation and administration of the Active Directory csakuwait.org & Kuwait.army.mil at US Camp Doha and Camp Arifjan
• Migrated from Windows NT 4.0 domain to a Windows 2003 domain
• Migrated from an Exchange 5.5 to Exchange 2003 with multiple sites connected. Worked with Trend Micro Scan Mail or Exchange.
• Implemented and maintained group policies for different OU’s and departments. Delegated permissions to helpdesk staff and bench technicians.
• Routine server maintenance - Software and hardware
• Implemented Remote Installation Server to deploy Windows operating system images
• Installed and Configured Symantec Backup Exec suite to backup all critical physical servers.
• For a brief period, worked Cisco PIX firewall modifying ACL’s and configuring Cisco routers and switches.
• Implemented and worked with NetApps and Ironport Anti spam hardware devices.
• Worked with Bluecoat Proxy appliance.

SUPPORT ENGINEER في INTERNATIONAL NETWORKING COMPANY
  • الكويت - الكويت
  • يونيو 2001 إلى ديسمبر 2001

SUPPORT ENGINEER, INTERNATIONAL NETWORKING COMPANY, KUWAIT, 2001 - 2002
• Provided onsite support to clients on contract
• Provided PC Software & Hardware maintenance and support
• Installed and configured Windows 2000 & Exchange 2000 at various client locations.

الخلفية التعليمية

بكالوريوس, Bachelors of Business Administration
  • في Madurai Kamaraj University
  • نوفمبر 2005

Specialties & Skills

Windows Server
SQL Server
Exchange Server
Hyper V
VMware Infrastructure

اللغات

الانجليزية
اللغة الأم
العربية
مبتدئ
الهندية
متوسط