Charles Franke III, Practice Director

Charles Franke III

Practice Director

TEKsystems Global Services

Location
United States
Education
Master's degree, Computer Science
Experience
12 years, 3 Months

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Work Experience

Total years of experience :12 years, 3 Months

Practice Director at TEKsystems Global Services
  • United States
  • April 2013 to March 2014

TEKsystems Global Services, Irving Texas
April 2013 - March 2014
Practice Director: Information Security Services
• Developed, constructed and introduced the Information Security Services practice in collaboration with key internal stakeholder groups as a new practice within TEKsystems' services organization.
• Developed a comprehensive solution offering strategy across three primary pillars: Identity & Access Management, Governance, Risk & Compliance and Threat & Vulnerability Management.
• Created foundational practice artifacts, service offerings, delivery methodology, hybrid FTE/Staffing delivery methodology, market strategy and Practice structure.
• Successfully introduced TEKsystems' first Information Security consulting solutions including the sale and successful delivery of new service offerings to key clients.
• Successfully drove TEKsystems' transition from resource-based, client-directed staffing solutions to true deliverables-based solution consulting.
• Created and evangelized a long-term plan for transitioning TEKsystems' $100M Information Security staffing business to a comprehensive services-based model.
• Performed multiple roles as Practice Director, including hands-on role as primary solution architect, delivery lead and quality assurance lead.
• Trained TEKsystems 1000+ member sales organization to properly position IS services and outcome-based consulting engagements.
• 100% Client satisfaction was achieved as all initial services engagements completed on time and within budget.

Strategy Director, IAM Program Advisor at Fishnet Security
  • United States
  • January 2011 to March 2013

Fishnet Security, Irving, Texas (Formerly Logic Trends)
January 2011 -March 2013
Strategy Director, IAM Program Advisor
• Developed practice integration strategy in order to effectively leverage the IAM capabilities gained from the acquisition of Logic Trends by FishNet.
• Led client envisioning workshops designed to guide the client's construction and deployment of a multi-phased Identity Roadmap for achieving strategic business goals as well as short term tactical needs.
• Trained sales team to effectively position IAM solutions and services to existing and prospective clients.
Practice Director - IAM Services Group
• Responsible for solution delivery, business development and management of consulting workforce with P&L responsibility for Western United States.
• In partnership with VP Sales, exceeded regional annual revenue targets in 2011. No other region had achieved this in the prior five years.
• Instrumental in developing new delivery methodology, mentoring program and other process improvements critical to supporting the record growth.
• Responsible for managing up to 15 simultaneous engagements and a team of 40+ consultants.
• Introduced a structured, mentor-based training program that enabled junior consultants to add significant value within 120 days. This program resulted in a 17% net reduction in resource costs.
• Grew Western Region FTE headcount, revenue and profits by record amounts in 2011.

Manager, GRC Top Gun at Strong
  • United States
  • March 2010 to December 2010

• Strong understanding of Healthcare, Financial Services, Retail and Education verticals, with an emphasis of the unique regulatory and IAM needs of healthcare providers.
Accenture, Irving, Texas March - December 2010
Manager, GRC Top Gun - Identity & Access Management Group
• IAM Lead & Program Manager for Global 100 Financial Services firm.
• Solution architect for complex global IAM support and delivery engagement.
• Led the phased deployment of a global IAM solution while instituting a 24/7 multinational support model spread across three continents.
• Successfully architected and delivered Accenture's first Aveksa Compliance Manager deployment.
• Initiated Accenture's formal partnership agreement with Sailpoint Technologies. Architected and staffed Accenture's first US deployment of Sailpoint.
• Governance Risk and Compliance "Top Gun" designation as practice thought leader for GRC.

Senior Engagement Manager at Partners Consulting
  • United States
  • January 2007 to March 2010

Partners Consulting, Dallas Texas 2007 - March 2010
Senior Engagement Manager
• Led numerous Identity Management consulting engagements as functional and team lead.
• Full engagement lifecycle responsibility from SOW creation through project completion.
• Developed new and repeat business in key target accounts.
• Developed and delivered new service offerings and helped design the GRC strategy internally and with partners.

Chief Information Officer, Chief Operations Officer at Sarsol Group, Inc
  • United States
  • January 2002 to January 2007

Sarsol Group, Inc. Dallas, Texas 2002-2007
Chief Information Officer, Chief Operations Officer

• Responsible for all IT operations of corporation and multiple subsidiary business units as CIO 2005-2007.
• Reduced IT operating expenses and capital expenditures by 20% or more for three consecutive years while company growth averaged over 40% year over year.

COO at Optimized
  • January 2003 to January 2005

• Optimized supply chain, customer service and IT operations resulting in significant savings and reallocation of resources to product development, sales and marketing activities and expansion into foreign markets in role as COO (2003-2005)

Work Experience in Software Pre-sales, Engineering and Teaching older than 12 years omitted for brevity. Prior work experience and references will be furnished upon request.

Education

Master's degree, Computer Science
  • at Middle Tennessee State university
  • June 1994

Master's Degree in Computer Science (Engineering School) One of four applicants out of 300 to receive Graduate Teaching Assistantship which fully funded Tuition and Fees. Master's Thesis: HMan - A hypertext Unix Help Manual. Thesis published and presented at 1995 ACM National Conference

Bachelor's degree, Science Computer Science / Mathematics
  • at Eastern Kentucky University
  • June 1992

Eastern Kentucky University, 1992 Richmond, KY, United States • Bachelor of Science Computer Science / Mathematics GPA: 3.3 Awarded Regent's Scholarship - Four year academic scholarship awarded based on academic achievement.

Specialties & Skills

Information Security Policy
Information Security Management
IT Risk
IS Governance
Identity Management
BUSINESS DEVELOPMENT
CLIENTS
DEPLOYMENT
EXCELLENT MULTITASKER
MENTORING
OPERATIONS
SOLUTIONS
TEAM LEAD