Senior Developer
Bluering
Total years of experience :15 years, 7 Months
- Development with Oracle Technology (pl/sql, Forms/Reports)
- Installation and Support of Oracle Database and Application Server
•Responsible of Genesys Call Center Backend Software for Alfa Telecom and Byblos Bank including Framework, Voice Platform, Workforce Management, Reporting, Outbound, Composer Development, and CRM Integration
•Worked with Oracle Software for The Lebanese General Security Directorate including Database Server, Forms and Reports, SQL Development, and Application Server
•Worked with Siebel CRM for Byblos Bank including Call Center and E-Banking
•Created specific Java and DotNet Coding used as Solutions for Company Clients or internally at the Company
• Was involved in the Design, Coding, and Implementation of the Company CRM
• Built Internal Java Applications within the company CRM for the Telecom, Sales, and Accounting Departments
• Was responsible of the Company Website written in PHP