Charlie De Guzman, Store Associate

Charlie De Guzman

Store Associate

Seven Emirates Investments LLC

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, English
Experience
10 years, 6 Months

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Work Experience

Total years of experience :10 years, 6 Months

Store Associate at Seven Emirates Investments LLC
  • United Arab Emirates - Dubai
  • My current job since December 2016

• Responsible for creating sales environment that enhances the buying experience.
• Also in charge of driving the environment that enhances the buying experience.

Customer Service Associate/Leadership Member at Concentrix Daksh
  • Philippines
  • October 2014 to October 2016

Handled customer inquiries, complaints, billing, questions and payment extension/service requests. Calmed angry callers, repaired trust, located resources for problem resolution and designed best option solutions.

Customer Service Representative at Teleperformance
  • Philippines
  • October 2013 to September 2014

Handled incoming calls from customers, responding to inquiries, resolving problems and correcting policy errors.

Education

Bachelor's degree, English
  • at Divine Word College of Legazpi
  • March 2013

Specialties & Skills

Customer Service Skills
Team Player
English Speaking
Written Skills
Communication Skills
Microsoft Office
Interpersonal
Customer Service
Written and Oral Communcation
Leadership

Languages

English
Expert