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Charlotte Anderson, Executive Assistant to Executive & General Managers

Charlotte Anderson

Executive Assistant to Executive & General Managers·Commonwealth Bank of Australia

Australia

Diploma, Business

Work experience

Total years of experience: 6 years, 7 months

Executive Assistant to Executive & General Managers

January 2024 - Present

Commonwealth Bank of Australia

Sydney, Australia

January 2024 - Present

Manage highly complex and confidential executive diaries,
balancing competing strategic priorities and cross-functional
commitments.
Coordinate international and domestic travel, producing detailed
itineraries and briefing packs to support executive decision
making.
Oversee inbox management and executive correspondence,
exercising sound judgement and discretion in handling sensitive
matters.
Lead end-to-end meeting management including agenda
development, preparation of materials, minute-taking, action
tracking, and follow-up to ensure accountability.
Curated and procured high-end, culturally appropriate corporate
gifts, managing bespoke sourcing, premium vendor relationships,
end-to-end logistics, quality control, and inventory oversight to
ensure seamless and timely delivery.
Manage highly confidential documentation including recruitment
requisitions, approvals, leadership reporting, and sensitive
communications.
Act as a central liaison between senior leadership, internal
stakeholders, and executive assistants to streamline communication
and drive business outcomes.
Lead the planning and execution of large-scale corporate
functions and leadership events (300+ attendees), managing venue
sourcing, budgeting, communications, invitation tracking, and on
the-day operations.
Support HR processes including recruitment coordination,
onboarding, and offboarding, ensuring seamless employee
experiences.
Implement workflow improvements, including restructuring executive
inbox systems to enhance visibility of high-priority matters and
improve turnaround times.
Provide operational support across budgeting, expense
management, and financial reconciliation.

Company industry:
Banking

Senior Personal Assistant

January 2022 - January 2024

KPMG

Gold Coast, Australia

January 2022 - January 2024

Managed complex calendar and inboxes for three partners,
including Queenslands Lead Business & Tax Advisory Partner.
Processed expense and invoice reconciliation.
Attended leadership meetings, coordinating agendas and taking
minutes.
Handled urgent requests ensuring timely issue resolution.
Arranged functions and staff events.

Company industry:
Accounting

Concierge

January 2021 - January 2022

KPMG

Gold Coast, Australia

January 2021 - January 2022

Managed all phone enquires in a timely, professional, and
confidential manner.
Managed front-of-house reception, providing a welcoming
experience for clients upon arrival.
Scheduled meetings, updating calendars and arranging catering.
Maintained office inventory and supplies.
Sorted and distributed incoming and outgoing mail and deliveries.

Company industry:
Accounting

Conveyancing Assistant

November 2019 - January 2021

MacGregor O’Reilly Nash Solicitors

Gold Coast, Australia

November 2019 - January 2021

Supported legal teams in preparing settlement documents,
contracts and compliance checks.
Coordinated legal settlements and ensured critical deadlines
were met.
Assisted in preparing legal documents and reviewing contracts.
Communicated with Body Corporates to finalise settlements and
conducted levy searches.

Company industry:
Law Firm

Education

Barrington College

January 2017

January 2017

Diploma, Business

Australia

Skills

ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
CONCUR TRAVEL
Intermediate
CONCUR TRAVEL
Intermediate
EVENT PLANNING
Intermediate
EVENT PLANNING
Intermediate
FINANCIAL ACCOUNTING
Intermediate
FINANCIAL ACCOUNTING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PROACTIVITY
Intermediate
PROACTIVITY
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
RELATIONSHIP MANAGEMENT
Intermediate
WORKDAY SOFTWARE
Intermediate
WORKDAY SOFTWARE
Intermediate

Training and Certifications

Certifications
Queensland Certificate of Education