Barista
Cafe de Lipa/Merlo Agricultural Corporation
Total years of experience :2 years, 0 Months
-Maintained Café cleanliness at all times, including cleaning tables, maintaining condiment bar and removing trash.
-Prepared and served drinks and food in accordance with health codes and café standards.
-Performed all support tasks such as cleaning cases and equipment, and restocking display cases.
-Worked on registers daily to authorize returns and exchanges and audit receipts.
-Greeted each customer with a warm smile and positive attitude, even at early hours of the day.
-Received guests on arrival with a friendly manner
-Dealing with bookings by phone, e-mail, letter, fax and face-to-face.
-Operatedthe switchboard, messages and enquiries in a disciplined manner.
-Deal with advance reservations, took bookings and fulfilled particular requirements.
-Answering questions about hotel offers and surrounding areas.
-Dealing with complaints / problems.
-Responsible for administration and clerical activities of administrative departments such as answering phone calls, preparing reports and compiling files.
-Responsible to preserve relationship with clients to understand their requirements.
courses: Certificate in Culinary Arts(June 2013- 2015)