شوقي عروق

Country Manager في Patchi

• المملكة العربية السعودية - الرياض
• أشغل هذه الوظيفة منذ مارس 2019

I am currently the country manager for Patchi retail & Café in Saudi Arabia & Bahrain responsible for the opening of 12 Cafés & 2 central kitchens. I am running the operation from P&L to budgeting to marketing to real estate to strategic decisions etc

Area operations manager في Azadea Group

• المملكة العربية السعودية - الشرقية
• مايو 2014 إلى مارس 2019

Role Purpose:
My job is to assist in overseeing the day-to-day operations of multiple outlets and support the F&B division in the developmental and financial success of the assigned outlets.

Key Responsibilities:
- Follow-up on the daily needs of the shops/restaurants ensuring needed enhancements are applied to maintain effective operations to provide high level of customer service
- Assist the F&B President and Country Manager in following up new F&B developments and coordinate with local departments to improve financial performance and HACCP compliance
- Provide operational assistance to relevant departments and to new opening stores while ensuring scheduled opening dates are met and operation standards are maintained
- Provide overall coordination and on-going evaluation of the F&B operations function in order to identify opportunities for enhancement
- Assist in developing, implementing and enhancing all processes/procedures related to F&B operations for continuously improving the effectiveness and efficiency of the department
- Help in achieving financial and operational objectives by anticipating requirements, submitting information for premises' budget, scheduling expenditures, analyzing variances, managing quality and monitoring cost control
- Direct collection of data and preparation of consolidated reports related to the division while ensuring the provision of reliable inventory, cost control and financial data to support F&B Management's decision making
- Assist in recruiting, training, motivating and evaluating my team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company

Outlet manager/Sommelier في Cafe Hamra Restaurant - Boubess Group

• لبنان - بيروت
• أغسطس 2012 إلى مايو 2014

Assistant Manager/ Sommelier في Rose Restaurant

• لبنان - بيروت
• يناير 2010 إلى ديسمبر 2011

Floor Supervisor في Buddha Bar

• لبنان - بيروت
• يناير 2007 إلى يناير 2009

Responsible of the front floor tasks

Branch Manager - Training Supervisor في Nando's Restaurant

• لبنان - بيروت
• يناير 2005 إلى يناير 2007

Performing Restaurant Manager's daily tasks.