supervisor in multi-brand accessories
alyasra company
Total years of experience :3 years, 2 Months
Aug 2009 to the present: supervisor in multi-brand accessories (Aigner, kenzo, Armani, cavalli, majorica, dkny .) in trinkets avenues Kuwait
Position functions: 1- People management: daily meeting, train old and new team, asses team performance and do the required, set shop team schedule and handle the grievances and disciplines.
2- Shop administration: ensure all procedures are followed properly, handle shop expenses, handle the system work (email, transfer .)
3- Sales management: set the daily/weekly/monthly target, motivate team and support all marketing activities.
4- Customer service: outstanding customer service and be a role model for team, handle customer complaints and provide feedback to area manager,
5- Stock efficiency: ensure stock safety, ensure the stock availability and make the inventory as per the company policy
6- Product and visual merchandising: check product arrangement and windows display and make sure the team is aware of products and brands.
Feb2007 to Jul 2009: senior sales and Candidate in Management Development Program in Debenhams Alshaya Company kuwait
Jul 2006-Jan 2007: Quality controller in French Company (GDP) in Tunisia: control the product, contact with distribution center; manage the staff and their timing work.
2006: license of Computing, Multimedia & Applied Languages; University of Jandouba Tunisia.
2003: Diploma of baccalaureate from sidi bouzid tunisia Related Coursework: English knowledge: French-Arabic & English-Arabic translation, Advanced Composition, Grammar and comprehension English. Computing: General computing, Multimedia and programming. Special project: Web site of company's application: Facilitate the communication between the manager of the company and the employees.