Assistante General Manger
Oasis International School
Total years of experience :16 years, 9 Months
• All secretarial work.
Establish a filing system that includes all department's activities and the supportive departments
• Gather, classify, prepare and provide needed data for the annual plans.
• Preparer the annual calendar.
• Managing all incoming and outgoing daily activities (faxes,
e-mail …).
• Coordinate meetings and conferences.
• Prepare invitations, labels, envelopes, documents, presentations… .
• Managing daily calendar for G.M.
• Arranging meeting and events.
• PR activities.
• Follow up and coordination with different departments on dead lines.
• Data analyzer (statistic reports).
• Follow up all departments’ reports.
• Preparer daily general report (monthly - yearly).
• Managing Quality Control Project and follow up all problem and preparer a monthly report.
Saint Joseph - French school : Ain Shams University 2007 Faculty of Arts, French Dept. Grade: good : Courses: Delf studies in French language.
INSTITUTE OF PROFESSIONAL STUDIES" (CTC academy) 1.Planning and Organizing. 2. Communication skills. 3.Time Management. 4.Presentation skills. 5.Emotional Intelligence. 6. Stress Management. 7.Problem Solving and Decision Making. 8. Business Ethics.
: English courses - American University. : Customer services courses (SGS) : Communication Skills - American University. : Téléphone Étiquette - American University. : Problem Solving&Decision Making - American Chamber of Commerce. : Marketing - (Zadney center) : Customer Retention & Satisfaction - American Chamber of Commerce. : Project Management - (Cairo university And documented from the Egyptian Foreign Ministry) : Crisis Management - (Cairo university And documented from the Egyptian Foreign Ministry) : International Markting - (Cairo university And documented from the Egyptian Foreign Ministry) : Institutional leaders - Turcham. : Customer Service - Turcham.
: Courses: E-marketing - European university. : Team Work - Arab Council for Graduate studies and research. : Successful self development- Arab Council for Graduate studies and research. : English Conversation certified from "Cambridge" (CTC academy) : International Licence for the Professional Employees (ILPE) certified from "AMERICAN