Rides & Attractions Operator
Ferrari World
Total years of experience :10 years, 0 Months
Ferrari World -Abu-dhabi (first largest theme park in the world) August 21, 2010 to present
Rides & Attractions Operator (Opening Team in Ferrari World)
In the position of Rides & Attractions Operator it will be our responsibility to entertain Guests in ride queue lines, assist them getting on and off the rides and operating the rides in a safe manner. will be an integral part of a fun and safe park experience for any Guest. We will be the person to come to with their queries, concerns and issues. We will be dealing with adults and children from all parts of the world and my customer service skills will make or break the experience they have.
• This position requires some experience in similar role and good command of the English language. In addition you should be passionate about customer service and have the energy passion to represent the Ferrari brand image
• Always ready to entertain the guests, take ownership of their request, have the integrity to do the right thing and be innovative in always improving myself and the service levels I provide!
• I have done an intensive guests service trainings.
Bluewater - Skin Care Clinic and Spa Full time
Medical Receptionist March 06, 2006 - Dec 29, 2009
Bluewater Skin Care clinic Ortigas Avenue
Quezon City Philippines.
A receptionist is an employee that is trained to help an office establish and/or maintain a professional relationship with patients, visitors and/or clients that use the office. As a result, a receptionist is typically required to handle an office's basic communications and some of the basic clerical tasks that need to be performed in an office setting.
• Welcome guests and greet them cheerfully, offer them seats and drinks;
• Answer phone calls, note down specific information or record as voice messages, transfer calls to different hospital staff and ensure that no calls go unanswered.
• Schedule appointments with doctors and answer queries of patients about meeting times of treatment and expert consultants.
• Answer all non - medical questions of guests.
• Guide guests about general location of rooms and various blocks in the building.
RUSTANS Shangri La
Guest Service Full Time
Shangri-la Tower, 3rd Level, Ortigas Metro Manila Philippines June 20, 2004 to March 5, 2006
Extensive experience in dealing with the clients in both sales and clients service capacity; deal with several kinds of clients daily; customer service oriented; eager to learn, competitive and determined; Easily adaptable, friendly and very approachable, can write and verbal communication skills in English Computer literate, proficient in Windows (MS word); Can operate simple office equipment.
• Handles inquiries and facilitate enrollment of client for the following,
• Handles and inquiries and facilitate processing of the following transaction to promote and provide client . privilege offering
• Handles the preparation, processing issuance and control of over-the counter sales
Gift Certificates to individual client.
• Handles issuance of official receipts for any of the following transaction, whichever is applicable.
• Prepared and consolidates the following monthly reports in order to measure
Attainments of store goals and objectives.
On the Job Training: Part Time (O.J.T)
Social Security System (SSS) Sorsogon City Branch Philippines 1999-2000
Office Clerks -Office assistant prepare important documents such as invoices, letter, budget, and contract for their
supervisors.
Philippines Seafarers Training Center Course: B.S.T. (Basic Safety Training) 2009 with Certificate
Graduate with Diploma- Computer System Design and Programming 1998-2001 AMA Computer College