Joyce Riola, Secretary / Receptionist

Joyce Riola

Secretary / Receptionist

Al Serkal Group

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Banking and Finance
Experience
20 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 1 Months

Secretary / Receptionist at Al Serkal Group
  • United Arab Emirates - Dubai
  • My current job since April 2011

• Answer and screen telephone call.
• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• File and retrieve corporate documents, records, and reports.
• Greet visitors and determine whether they should be given access to specific individuals.
• Prepare responses to correspondence containing routine inquiries.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic accounting work such as handling petty cash, daily cash collection, bank deposits possessing and following up payments
• Compile, transcribe, and distribute minutes of meetings.
• Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
• Prepare invoices, reports, memos, letters, gross income reports and other documents, using word processing, spreadsheet, database, and/or presentation software.
• Set up and oversee administrative policies and procedures for offices and/or organizations.
• Supervise and train other clerical staff.
• Review operating practices and procedures in order to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
• Interpret administrative and operating policies and procedures for employees.
• Following up payments from contractors.
• Processing expense reimbursement.
• Preparing payroll for salaries.
• Preparing the month end income report.

Secretary / Data Enrty at Rose Pharmacy
  • Philippines
  • August 2007 to January 2011

• Organized and arranged monthly meeting
• Record and distribute minutes of meeting
• Hotel booking
• Receive Stock delivery (medicines and other stocks for convenient stores)
• Input delivery to the system.
• Insure accuracy of data such as quantity, milligrams, UOM, expiry and vendors
• Reviews and makes necessary corrections of information entered before posting
• Processes various forms.
• Assists in establishing and maintaining an effective and efficient records management system
• Updating price, making month end report and performing back up during month end.

Sales to office work at Rose Pharmacy Inc.
  • Philippines
  • February 2004 to March 2010

- counter sales
- date entry \[ update prices, make report for the invoices received, answer phone call and inquiry

Counter Clerk at Rose Pharmacy
  • Philippines
  • March 2004 to August 2007

• Taking customers order
• Proper dispensing of Medicine
• Fast and accurate service
• Cross and suggestive selling
• Resolving costumers complain and problems

Education

Bachelor's degree, Banking and Finance
  • at Bukidnon State University
  • March 2003

College: Bukidnon State University 1999 - 2003-Philippines Bachelor of Science in Business Administration On Job Training Development Bank of the Philippines Malaybalay City Branch June - October 2002 Duties and Responsibilities • Receptionist • New account • Filling Clerk

Specialties & Skills

Office Administration
Basic Photoshop
Microsoft Office XP
Microsoft Office 98
Outlook
MICROSOFT OUTLOOK
MICROSOFT WORD
PHARMACY
RECEPTIONIST

Languages

English
Intermediate
Tagalog
Expert

Memberships

Junior's Bankers Club (Member S. Y 20-)
  • Member
  • January 2005

Training and Certifications

Admin and Secretarial Skills Training (Certificate)
Date Attended:
May 2014
Valid Until:
January 9999
Writing an Award Winning Submission (Dubai Quality Award) (Training)
Training Institute:
Dr. Kanak Madrecha
Date Attended:
April 2014
Duration:
8 hours