Chiara Antichi, International Sales Coordinator

Chiara Antichi

International Sales Coordinator

Maharam

البلد
بريطانيا العظمى - London
التعليم
بكالوريوس, Real Estate Economy
الخبرات
4 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :4 years, 11 أشهر

International Sales Coordinator في Maharam
  • المملكة المتحدة - لندن
  • أشغل هذه الوظيفة منذ نوفمبر 2023

Maharam is a textile design and manufacturing company specializing in high-quality, innovative textiles for commercial and residential interiors and part of the Herman Miller Group.

- Fostering a positive and informative environment for clients
- Ensured a tidy and welcoming atmosphere, reflecting the brand's commitment to quality and excellence
- Managed various aspects of client communication, including addressing inventory inquiries, facilitating order placement, processing sample requests, and providing detailed product information
- Conducted project-specific follow-ups, ensuring clients were well-informed and satisfied with their interactions.
- Collaborated as an inside partner for sales representatives, assisting with project system maintenance, responding to sample requests, selecting alternate products, and ensuring effective communication with clients
- Played a key role in maintaining strong relationships between sales representatives and clients, contributing to overall client satisfaction
- Maintained the work environment to Maharam standards, contributing to a professional and organized setting for both team members and clients
- Tailored communication and service approaches to align with the preferences and expectations of clients in Germany, Austria, and Switzerland
- Facilitated smoother interactions and better comprehension, contributing to enhanced customer satisfaction and relationship-building within the DACH market

Sales Manager في Add Olives Ltd
  • المملكة المتحدة - لندن
  • مارس 2023 إلى أكتوبر 2023

Add olives is a food and beverage supplier to luxury hotels, fine dining restaurants and gastro pubs of foods imported from Europe - mostly from Italy. .

- Achieve growth and hit sales targets
- Designing and implementing a strategic plan that expands sales within the customer base and ensure it’s strong presence in the market
- Generate leads, build, establish and nurture strong long-lasting client relationships
-Represent the company effectively with comprehensive knowledge of our offerings
- Identify emerging markets and market shifts
- Meet with potential clients and grow long-lasting relationships that address their needs
- Provide on-the-ground support and close new deals as first point of contact
- Prepare reporting as needed
- Continually assess current business distribution channels, develop and evaluate their performance and manage conflict ensuring alignment with territory plans
- Maintain data relative to partners, accounts and activities
- Creating content for the website and social network channels driving end to end marketing campaigns that are going to engage not only existing customers but create new and exciting ways to engage potential customers

Sales Development Representative في UserZoom
  • المملكة المتحدة - لندن
  • مايو 2022 إلى فبراير 2023

UserZoom offers a tool in the form of a platform including comprehensive guidance to planning, launching, managing, and analyzing UX research.
My role entailed working with deadlines, targets, and account development.

- Source territory using LinkedIn, SalesNavigator, Drift, and SFDC
- Respond, engage, and qualify inbound leads and sales opportunities
- Identify client needs and recommend appropriate products and services
- Engage current users to expand awareness, educate, identify new opportunities and develop account intelligence
- Work closely with the marketing team to develop account intelligence, relationship maps, and use case opportunities through direct account engagement and insight tools.
- Hold intelligent and engaging conversations over the videocall, phone and email
- Leverage SFDC to accurately track relative customer data, business insights, and record of the interaction

Team Assistant في Substance Over Form Ltd
  • المملكة المتحدة - لندن
  • مارس 2021 إلى مايو 2022

Financial boutique service provider focusing on regular investor reporting (e.g. Solvency II, VAG, CRR).
My role entailed managing deadlines, client liaison, preparation of contractual agreements, and organising daily administrative tasks.

- Assisting and managing HR of the team including training on systems
- Organising meetings, travel and providing administrative support
- General administrative tasks associated with activities in the team, with a particular emphasis on supporting the Communications functions of the team
- Responsible for communicating the contractual terms and conditions to clients
- Set up agreements and annexes
- Prepare quarterly financial overviews

Administrative Assistant في Chelsea Pharmacy Medical Clinic
  • المملكة المتحدة - لندن
  • يونيو 2020 إلى أكتوبر 2020

- Answered and redirected incoming external and internal calls, ensuring call waiting time was kept below company target
- Coordinated internal and external communication
- Keeping records of compliance with local pandemic-related health regulations
- Diary Managment

Purchasing Executive في Tracoin Services Ltd
  • المملكة المتحدة - لندن
  • مارس 2019 إلى ديسمبر 2019

- Negotiated price, terms, conditions and lead time reduction with suppliers
- Met and exceeded monthly quotas by maintaining a healthy purchasing pipeline and following up consistently
- Analysed costs and budget
- Initiated partnerships as a part of the company's long term-commitment between the organizations in the DACH and BENELUX region
- Networking to increase referrals and developed strong relationships
- Prepared and reviewed quotations
- Maintained and updated purchasing records and database

Intern at the purchasing department في Robert Bosch GmbH
  • ألمانيا - Reutlingen
  • أكتوبر 2018 إلى مارس 2019

- Autonomously prepared and documented the weekly "sourcing" meeting held in front of the HOD and international team members
- Created overviews of internal and external financial data
- Prepared documents for strategy meetings
- Assisted with cost reduction projects

الخلفية التعليمية

بكالوريوس, Real Estate Economy
  • في Hochschule fuer Wirtschaft und Umwelt Nuertingen-Geislingen
  • مارس 2019

The studies deal with the complete life cycle of real estate. Because differentiated real estate management knowledge is required here, there are not only subjects from the fields of business administration and economics – but also from law, technology and other areas. First, he focus is on general basics, then it shifts on to real estate-specific fundamentals on success-oriented management. - Minor at RMIT Universiy Melbourne, Australia (one semester) - Minor at Udayana University Denpasar, Indonesia (one semester)

Specialties & Skills

International Sales
Languages
Administrative
Building Relationships
Microsoft Office
Microsoft Teams
Salesforce
Adobe Creative Cloud
Dropbox
Wetransfer
Google Tools
DocuSign
Social Media Channels
Wordpress
Relationship Building
International Support
English
International Account Management
Administrative tasks
Backoffice Support

اللغات

الالمانية
اللغة الأم
الايطالية
متمرّس
الانجليزية
اللغة الأم

التدريب و الشهادات

VTCT Level 4 Certificate in Laser and Intense Pulsed Light (IPL) Treatments (الشهادة)
تاريخ الدورة:
March 2021

الهوايات

  • Food