Chierika Opukiri

May 2010 - Present Accenture London, United Kingdom
Financial Services Consultant
Summary: Experience working with senior stakeholders in Banco Santander, Lloyds Banking Group, RBS, Barclays, Rainbow, and Nationwide in various capacities.
Corporate Strategy and Business Transformation
• Managed team in defining and implementing the Interest Rate Hedging Remediation communications strategy.
• Led the development and consolidation of 'Golden Source' end to end process Architecture catalogue for over 750 processes within divested Bank (Rainbow)
• Identified key opportunities for process lean optimization resulting in a cost saving of £12 million.
• Managed team and developed Target Operating Model for the re-launch of the rebranded Small to Medium Enterprise Banking division.
• Led team in defining required changes to Head Office Functions, Front Office and Operations in order to accommodate new SME Banking function.
• Coordinated the definition of the Product Proposition strategy and Target Operating model for the re-launch of tier 1 European Corporate Bank in the wake of an acquisition that would increase the business by over 300%, trebling the market share.
• Managed team of senior consultants, set standards for best practice processes that increased team efficiency by 20% and were rolled out at program level.

Systems Integration
• Coordinated Requirements gathering for Mortgage Program for the largest bank merger in UK history which resulted in the emergence of Lloyds Banking Group, the largest mortgage lender within the UK (28% market share)
• Design Authority Lead for RBS Mortgage Sales and Origination program. Responsible for;
o Managed scope and ensured requirements did not exceed defined parameter
o Set up and managed governance structure, coordinating the change control process and resolved all design queries
o Confirmed business and technical assumptions
o Managed work forums, working groups and Design Authority meetings

Apr - Jul 2009 Devoteam Management Consultants London, United Kingdom
Business Development Analyst
Summary: Targeted new business clients, carried out company analysis and facilitated client expansion.
• Identified new business opportunities and developed sales pipeline. Targeted businesses that could improve their offering through the use of technological solutions.
• Formed key relationships with Company Directors and C-level Executives.
• Developed proposals that enabled clients to achieve their objectives through the use of technology.

Jun - Aug 2008 TSIBA Entrepreneurship Consultant Cape Town, South Africa
International Consultant (Intern)
Summary: Developed business strategies that enabled clients to improve sales and decrease operating costs. Managed and trained international consultants.
• Managed and trained team of 30 international consultants
• Worked with local enterprises and improved revenue generation by 170% and profitability by 63%.
• Assessed financial reports and conducted research on local businesses.
• Led workshops for senior client stakeholders on sales generation, business strategy, and operational improvement.
• Coordinated strategy implementation.

Nov 2007 - May 2008 Barclays Commercial Bank London, United Kingdom
Commercial Banker
Summary: Responsible for high net worth corporate accounts and formed pivotal link between clients and senior management.
• Managed key high net worth Commercial accounts.
• Formed pivotal link between clients and senior management.
• Advised clients on new financial products and services that could improve their banking experience.
• Trained and supervised new employees.