Senior Analyst
Capgemini Technology Service India Ltd.
Total years of experience :2 years, 6 Months
Project- KERING
Track campaign matrices including sends, clicks, bounce and other measures using Exacttarget. Used journey builder in running more than 50+ different campaigns with automation studio and contact builder. Involved in setting up and creating Admin options, user interface and workflow rules Experience in working with service now, Jira and handled help desk tickets without reaching service level agreements Acted as the primary point of contact for all Salesforce Marketing Cloud issues, requests, and training needs.
Worked at Ground Station Network Area of ISTRAC Familiarized with telemetry, tracking and commanding of Low Earth Orbit Satellite Missions