chinna reddy

Work Experience

Total years of experience :14 years, 5 Months

IT System Administrator at arabian shield cooperative insurance company

Saudi Arabia - Riyadh
My current job since June 2011

Exchange:-

 Extensive experience in installation, administration and networking in various environments.
 Managed Exchange Server 2019 & 2016 for Entire Corporation.
 Troubleshooting mail flow issues
 Managing Exchange mailing servers including mailbox databases, configuration of DAG.
 Expertise in handling mail routing and mail-flow related issues
 Managing Exchange 2010/2013/2016/2019 in on premise, clustered enterprise environment
 Managing recipients in Exchange by EAC
 Creating and Managing DAG also maintaining HA with routine failover test.
 Checking Exchange database replication and health on daily basis.
 Managing mailbox databases copies status.
 Performing offline defragmentation on mailbox databases to remove whitespaces.
 Creating transport rules, Send/Receive connectors as per organization requirements.
 Migration of user mailbox to new version
 Managing admin roles, user roles and outlook web app policies.
 Troubleshooting for failure in delivery of mails.
 Responsible for monitoring mail queue, mail traffic on daily basis.
 Manage RBAC permission on Exchange online EAC
 Research acute, complex technical problems within the environment and develop plans to resolve
 Engage in administrative tasks such as adding, modifying and deleting group mailboxes and email accounts
 Managing Mailbox databases/ Backups/ Repair/ Recovery
 Inbound\Outbound mail flow troubleshooting on all the version of Exchange server
VMWARE: -
 Specialized on VMware ESX, ESXi, and VSphere 6.0, 6.5, 7.0, environments with vCenter Management, VMware View 6.0, 6.5, 7.0, VMware vApps, Consolidated Backup, DRS and HA.
 Expertise in Configure, build, implement, and administer ESX/ESXi Servers including patches and updates, and assist in resolving associated system outages and other incidents.
 Excellent experience and knowledge with designing installing and implementing VMware ESX server, VMware virtual center, setting up V-Motion, HA, DRS, and related VMware products such as VM Workstation, VMware converter VM Backup products and other products for virtualization
 Expertise on ESXi and ESX Architecture, guest OS installation, setting up of VM priorities, cloning and Snapshots.
 Provide support for global Virtual Infrastructure VMware, assist with capacity planning, analysis, and monitoring.
 Install / Upgrade Esx platform environment
 Migrated obsolete hardware platforms to VMs via VMware Converter.

Firewall: -

 Manage Forcepoint Firewall through Security Management Center
 Manage connectivity between DMZ & internal network
 Creating VPN users & managing access with limited access
 Creating NAT rules with required port access
 Managing internet access for users & servers
 Managing Public DNS with network solutions
 Monitoring inbound & outbound traffic
 Managing dedicated port access to different clients
 Blacklist suspicious IP’s with firewall rules
Other:-
 Maintaining Genesys ININ (Interactive Intelligence: Call Center Software)
 Maintaining backup & restores for organization with NetBackup &Veritas Appliance
 Antivirus: Kaspersky deployment to all PC and servers
 Maintain windows patch management with Kaspersky & Manage Engine Desktop Central
 Trust wave Web Marshal proxy: Creating polices & rules for AD users
 Trust wave Mail Marshal: Spam Controller for exchange
 Maintain user signatures with CodeTwo
 Hands-on experience with Kernal PST Repair & recovery
 Hands-on experience with Manage Engine Management & Monitoring products
 Maintaining Shared folders with required permissions for users
 DR Setup: Configured & Installed DR site servers & firewalls as per requirement

administration at arabian shield cooperative insurance company

Saudi Arabia - Riyadh
March 2012 to January 2016

Active Directory: -
 Extensive Experience in Microsoft Server 2012r2, 2016, 2019.
 Expertise in installing configuring and troubleshooting on Windows NT/Windows 2012r2, 2016, 2019 servers using enterprise standards.
 Expertise in Windows 2012/2016 Active Directory server administration.
 Excellent troubleshooting skills both with hardware and software in windows environment.
 Managing and Monitoring Dynamic Host Configuration Protocol DHCP and DNS.
 Active Directory Services: Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC);
 Active Directory upgrade: 200. To 2008 R2 & 2008 R2 to 2012R2
 Configuring Mail server for remote Access, recipient policy, Server Policy, Mailbox policy.
 Installed racked and stacked HP Blade Servers, Cisco UCS Servers in multiple data centers. Familiar with HP ILO.
 Strong analytical, problem solving and communication skills, with particular emphasis on clear, detailed Business Requirements into Functional Specifications, and generating reports for management.
 Strong leadership and communication skills and working experience with customers, end users.
 Active Directory upgrade: 2012 R2 to 2016, 2003 To 2008 R2 & 2008 R2 to 2012R2

Netapp Storage: -
 Configured aggregates, volumes and qtrees on NetApp filers
 Configured NFS and CIFS shares from netapp filers
 Configured multistore and vfilers in the NetApp environment
 Netapp Fas 2650: creating LUNs, volumes, qtrees & maintaining sizes
 Documented the DR procedures for future purposes
 Troubleshoot issues in the environment after talking to the netapp customer support
 Created reports for storage and capacity planning purposes
 Co-ordinate netapp ontap upgrades with netapp support
 Allocated storage from EMC DMX and EMC Clariion Arrays to different unix/windows and Vmware platforms
 Planned and implement NetApp storage solutions in production environments
 Perform daily storage administration activities such as storage provisioning, capacity planning, coordinate both planned and break/fix maintenance.
 Plan, manage, and assist with migration activities
 Involved in daily storage activities to production support during on-call and or after hours.
 Snapshots, snapmirror replication and snapvault management. Configure snapvaults and troubleshoot failed jobs.
 Managing NFS exports and CIFS shares
 Implementing provision requests from customer for CIFS/NFS shares and configuring and managing permissions
 Worked with Netapp technical support on various maintenance issues.
 Maintenance and Troubleshooting of Netapp filers at hardware level and administration level problems.

IT Systems Administrator at arabian shield cooperative insurance company

Saudi Arabia - Riyadh
June 2011 to August 2012

 Maintaining Genesys ININ (Interactive Intelligence: Call Center Software)
 Maintaining backup & restores for organization with NetBackup &Veritas Appliance
 Antivirus: Kaspersky deployment to all PC and servers
 Maintain windows patch management with Kaspersky & Manage Engine Desktop Central
 Trust wave Web Marshal proxy: Creating polices & rules for AD users
 Trust wave Mail Marshal: Spam Controller for exchange
 Maintain user signatures with CodeTwo
 Hands-on experience with Kernal PST Repair & recovery
 Hands-on experience with Manage Engine Management & Monitoring products
 Maintaining Shared folders with required permissions for users
 DR Setup: Configured & Installed DR site servers & firewalls as per requirement

IT Systems Engineer at EITS (Enterprise IT Services) in Al Faisaliah Group Riyadh

Saudi Arabia - Riyadh
December 2009 to June 2011

 Administration of Windows 2003 and 2008 & 2012 Servers.
 Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations
 Troubleshoot backup failures.
 Remote and on-site troubleshooting and resolution at client locations
 Implementation of changes on production servers in a large Web Center environment.
 Build servers for production and test environments following strict build procedures.
 Assist in troubleshooting production issues with members of other teams within I.T.
 Troubleshoot server hardware issues and work with service providers to facilitate repairs.

Education

Bachelor's degree, Computer Science & Engineering

at Jawaharlal Nehru Technological University
January 2008

in

Specialties & Skills

NetApp

Products By Bayt.com

Share My Profile

Block User