Travel Executive Sales
MakeMyTrip.com
Total des années d'expérience :1 years, 0 Mois
MakeMyTrip.com Jan 2014 - Till date
Department : Airport Retail Sales ( IGI T-3 Airport)
Post held : Tour Executive
Acievement: Become Rising-Star for Selling packages in large no. during the tenure of work with MMYT.
Work Profile:
• Trained on Navision ( software use for booking all types of tour related packages).
• Handling customer queries for better customer satisfaction.
• Dealing with customers about the latest flight packages, holiday packages and Hotels.
• Assisting customers to resolve the issue comes during online booking.
• Re-booking customers in case of disruption or cancellation.
• Converting the query into sale by pitching the correct product depending upon the customer’s needs and prefrences.
• Booking cancellations and Flight Rescheduling.
INTERNSHIPS
PLANET EDU Jul 2013 To Sept 2013
Planet EDU is Educational based company which is a Platinum centre of Cambridge University based in Gurgaon Specially deals with Cambridge English Courses.
Post Held : Trainee Executive.
Work Profile:
3 months worked as a trainee executive at PLANET EDU a platinum centre of CAMBRIDGE UNIVERSITY. Learned corporate marketing skills and techniques, developed corporate etiquette’s and enhanced client handling skills effectively.
TRAVEL SMART Aug 2010 To Oct 2010
Travel Smart was a Tour Operator based in Guwahati Specially deals with Fareast Asia Tour Packages.
Post Held : Trainee Executive
Work Profile:
3 months industrial training during graduation in TRAVEL SMART, Guwahati. Learned the basics of itinerary preparation, Tour packaging, Inbound and Outbound client handling, visa and documentation, Ticketing and Foreign exchange formalities.
MBA in Marketing from St. Thomas Institute of Management under MDU, rohtak.