Executive Assistant
PVR Cinemas
Total years of experience :16 years, 3 Months
Acted as the ‘gatekeeper’ to the Regional Director’s time and office to ensure productivity and smooth functioning of the office.
Delivered secretarial support and administrative assistance to the Regional Director.
Maintained the Regional Director’s calendar, including scheduling meetings and appointments and provided prompt reminders.
Organized travel (domestic and international), accommodation and transportation arrangements for Regional Director.
Coordinated complex domestic travel arrangements for 25 staff from 5 cities for opening of new cinemas in India reducing travel costs by 20%.
Served as a liaison between the Regional Director and departments to facilitate effective communication and delegated work based on Regional Directors request and followed up on results.
Streamlined communication by screening of phone calls and visitors, taking messages and directing calls appropriately for resolution.
Collaborated with multiple departments to gather inputs at the request of the Regional Director.
Scheduled staff meetings by assisting in the preparation of meeting agendas and recorded minutes of meetings.
Developed strong relationships with vendors such as hotels and travel agencies to negotiate deals resulting in a cost saving by 10%.
Arranged events like office parties for celebrations and festivals.
Processed travel expenses and reimbursements for Regional Director.
Approved travel request and bills on behalf of the Regional Director.
Contributed to budget management by monitoring expenses and cut staff travel costs by 15%.
Managed office inventory and reduced expenses by 5% by monitoring supply usage and making cost-effective purchases.
Preserved 100% confidentiality and discretion of all company's communication and documentation.
Provided secretarial support and administrative assistance to the Chairman in all aspects of his daily work routine and for the smooth functioning of the office.
Maintained and managed the Chairman’s calendar, including scheduling meetings and appointments and provided prompt reminders.
Organized travel (domestic and international), accommodation and transportation arrangements for the Chairman.
Served as a point of contact liaison between the Chairman and staff which included receiving and screening of phone calls and visitors, taking messages and directing calls.
Conducted research on projects as required.
Handled the petty cash for office expenses.
Maintained filing system of paper and electronic documents.
Handled scanning, printing and couriering of documents.
Co-ordinated events for staff like company celebrations to boost morale in workplace.
Advised students on overseas education opportunities in the Canada by assisting them in the admission and visa process.
Responded to customer inquiries either by telephone, email or face to face about overseas higher education opportunities.
Communicated by phone and e-mails with Canadian education institutions for the application process.
Assisted with marketing activities to promote Canadian education institutions.
Participated in educational fairs, workshops & seminars by the company to provide information about overseas higher education opportunities.
Visited various schools and colleges to inform students about educational fairs which are conducted by the company.
Maintained accurate paper & computer records of student files.
Advised students on overseas education opportunities in the US & Canada by assisting them in the complete application and visa process.
Responded to customer inquiries either by telephone, email or face to face about overseas higher education opportunities.
Assisted students after enrolment by short listing universities according to their profile and helping with the application and visa process.
Liaised by phone and e-mails with US & Canadian education institutions for the application process.
Assisted with marketing activities to promote US & Canadian education institutions.
Participated in educational fairs and seminars by the company to provide information about overseas higher education opportunities.
Visted various schools and colleges to inform students about educational fairs which are conducted by the company.
Maintained the accounts of the branch office.
Counselled students by providing information about the various on CADD courses available.
Responded to customer inquiries either by telephone, email or face to face.
Scheduled appointments and regular follow up of students to ensure registration of students for enrolment of services.
Assisted students after enrolment by collection of fees, providing course material and scheduling classes in various batches for students.
Handled stock of course material and certificates.
Maintained accurate paper & computer records of student files.
Administration of IELTS exam administration in cities across South India on a rota basis as per the standards, procedures & security of British Council.
Presented informative sessions on IELTS to candidates prior to the IELTS exam.
Responds to customers queries by e-mail & phone with in two days.
Administered other Cambridge English exams as and when needed.
Liaised with schools, Universities and students with regards to administration of exams.
Prepared logistics such as exam schedules, dispatch of hall tickets, booking venues and checking of exam material.
Organized travel and accommodation arrangements for staff, examiners & invigilators in other cities for exams.
Updation of exams diary and maintenance of proper records systematically.
Creation of vendors & customers in FABS software to ensure payments are made to & by individuals & organizations.
Delegated work & micro management to the team
Maintained day to day smooth functioning of the team
Recruitment of candidates and training of new team members in the team
Updated and tracked every stage of production of all the Newsletters in spreadsheets
Updated a weekly spreadsheet highlighting the number of new leads received by each region
Maintained and tracked the overall data of the Newsletters on a monthly basis