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Chloe Baker, Freelance Bar, Retail and Hospitality Staff

Chloe Baker

Freelance Bar, Retail and Hospitality Staff·Arc Hospitality Recruitment

, 0, 0

Master's degree, Msc International Events Management

Work experience

Total years of experience: 13 years, 9 months

Freelance Bar, Retail and Hospitality Staff

September 2016 - Present

Arc Hospitality Recruitment

September 2016 - Present

Worked in various hospitality roles in events venues located in Leeds and surrounding cities including Manchester, Nottingham and York. Roles include setting up of events, bar work, waitressing, hostessing, cashiering and retail roles in both small and large events.
Job role:
Hospitality and Tourism

Front Desk Receptionist

June 2014 - Present

Radisson Blu

United Kingdom

June 2014 - Present

Create individual and group room reservations, checking guests in and out of the hotel, responding to all enquiries and complaints via face to face, telephone and email, utilise yield management to maximise room revenue, display a clear and comprehensive knowledge of the hotel, restaurant and nearby attractions and facilities, ensuring guests are 100% satisfied with their experience, provide efficient and strong communication with all staff members and departments.
Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Volunteer Managing Assistant

September 2012 - June 2013

The Wedding Room

United Kingdom

September 2012 - June 2013

Assist the manager to provide clients with all aspects of the planning process for clients weddings, provide a high quality service using innovative and creative methods in order to provide an unforgettable experience, assist with decoration and the setting up of wedding events within set time constraints.
Company industry:
Entertainment
Job role:
Administration

Administration Assistant

September 2011 - July 2012

Renovo

Dubai, United Arab Emirates

September 2011 - July 2012

Duties: Handled client calls, designed contracts for specific clients and organisations, entered client information and duties into computerised systems, informed employees on daily tasks and also delegated jobs to maintenance workers.
Company industry:
Utilities
Job role:
Administration

Education

Leeds Beckett University

September 2017

September 2017

Master's degree, Msc International Events Management

United Kingdom

GPA (percentage): 00%

GPA (percentage): 00%

I am able to complete my the remainder of my course online and in my own time, therefore I am fully flexible to work with you

Ulster University

June 2016

June 2016

Bachelor's degree, Bsc Hons Leisure and Events Management

United Kingdom

GPA (point): 2.1 out of 4

GPA (point): 2.1 out of 4

UK grade: 2.1 upper division

Skills

Customer Service Orientated
Expert
Customer Service Orientated
Expert
Exceptional Organisation Skills
Expert
Exceptional Organisation Skills
Expert
Highly adaptable and open to new ideas
Intermediate
Highly adaptable and open to new ideas
Intermediate
Excellent team worker and team leader
Expert
Excellent team worker and team leader
Expert
Exceptional ability to build bonds with a diverse workforce in a multicultural environment
Expert
Exceptional ability to build bonds with a diverse workforce in a multicultural environment
Expert
Good knowledge and background in business management
Expert
Good knowledge and background in business management
Expert
Ability to work in a fast-paced environment and multi-task
Expert
Ability to work in a fast-paced environment and multi-task
Expert
Willing to work under pressure and time constraint
Expert
Willing to work under pressure and time constraint
Expert
Proficient and computer literate
Expert
Proficient and computer literate
Expert
Excellent communication skills and attention to detail
Expert
Excellent communication skills and attention to detail
Expert
Responsible for other duties as assigned
Expert
Responsible for other duties as assigned
Expert

Languages

English

Expert