Cholpon Shaiymbetova

• Prepared employee schedules to ensure all store departments, including cashier, stocking,
and produce sections, were adequately staffed during peak hours.
• Set daily and weekly performance targets while monitoring staff productivity and
providing constructive feedback.
• Managed inventory control processes, including stock monitoring, ordering, receiving,
and quality inspections.
• Ensured shelves were properly stocked, organized using First-In, First-Out (FIFO)
procedures, and accurately labelled with pricing information.
• Assisted customers with product inquiries and maintained a welcoming shopping
environment.
• Handled customer complaints, returns, and refund requests professionally and efficiently.
• Supported front-end operations by managing checkout flow and assisting cashiers during
busy periods.
• Conducted opening and closing procedures, including cash handling and security system
management.
• Enforced health, hygiene, and safety standards in compliance with store regulations.
• Implemented loss prevention measures to reduce theft, product damage, and wastage.

• Educated clients on proper aftercare procedures to maintain eyelash health and extension
longevity.
• Maintained strict compliance with sanitation, hygiene, and safety regulations.
• Managed appointment scheduling and ensured efficient daily workflow.
• Represented the salon at trade shows, fashion events, and promotional activities to attract
new clientele and promote services.
• Built strong client relationships through personalized consultations and excellent
customer service.