choukrallah ناصيف

• GCC / UK / US expand plan
• Find locations Across the world
• Set a deal with real state companies
• Set a deal with Designer & Contractors
• Timeline workflow
• Oversee an organization's business operations in a designated geographic area, such as in a specific county or across several states.
• Leading and managing daily operations to achieve business goals and maximize profitability.
• Guiding management staff in the region, setting performance objectives, evaluating and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
• Achieving business goals and revenue targets.
• Overseeing daily operations, managing budgets, and setting performance objectives.
• Recruiting, training, and supporting general managers as well as conducting regular performance appraisals.
• Developing and implementing business, marketing, and advertising plans.
• Managing internal and external relations and negotiating contracts.
• Planning, evaluating, and optimizing operations to be efficient and cost-effective.
• Ensuring products and services comply with regulatory and quality standards.
• Ensuring company standards and procedures are followed.
• Preparing and presenting monthly, quarterly, and annual statements, analyses, and reports of operations and finances.
• Dealing with escalated customer issues, incident reports, and legal actions

• Defined the action plan required for setting up operations and logistics.
• Training and developing.
• Achieve sales growth by 20% v/s LY.
• Create a New call center with full services
• New Opening - Enhanced Casual Dine in

Crafted a strategic plan with a defined timeline to launch several new ventures under one umbrella in several regional countries.
• Defined the action plan required for setting up operations and logistics to launch the new ventures.
• Defined the concept, marketing & branding strategies.
• Improved sales and production lines
• Created clear controls to manage conflicts with customers.

 Ensure sales growth and profitable operation for different locations in Kuwait Market.
 Achieve total customer satisfaction, by ensuring high-level standard of quality, service, cleanliness, and value.
 Manage the brand Delivery service in all Kuwait and identify targets to increase penetration, frequency and growth with ongoing focus on customer satisfaction.
 Managing the fleet for the brand as well as negotiating new offers and car rental charges in order to improve efficiency and service that matches the company profit targets.
 Lead a team consist of over than 300 managers and crew to achieve goals and objectives.
 Maintain high level of communication, coordination, and cooperation with other performance and results.
 Enhancing Pizza hut’s brand image and customer satisfaction by giving training and follow up LSM (in store marketing) and image with terms of hospitality and kids activities.
 Manage the maintenance and equipment function for all the stores in Kuwait with the coordination of different contractors, agencies, and departments management.
 Provide operational & training support for new restaurants opening.
 Drive the recognition culture through developing & executing rewards programs