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Christian Gutierrez, Restaurant Supervisor

Christian Gutierrez

Restaurant Supervisor ·Al Nahis Group Kuwait

Kuwait

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 13 years, 1 months

Restaurant Supervisor

December 2023 - Present

Al Nahis Group Kuwait

Al Kuwait, Kuwait

I found this job using Bayt.com

December 2023 - Present

.Allocating staff according to their duties and reponsibilities to make sure the restaurant operation run smoothly during peak hours.
.Dealing with Daily Sales Report and Daily Briefing
.Motivating Staff to reached the monthly target and creating positive environment.
. Handling customers complaints all queries and clients feedback in a professional manner.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Restaurant Supervisor

August 2023 - December 2023

Ofcourse Kuwait Avenues Branch

Al Kuwait, Kuwait

I found this job using Bayt.com

August 2023 - December 2023

. Dealing with customer queries and complaints.
. Ordering and forecasting depend on the demand.
. Handling Outles.
.Dealing with daily reports, Daily briefing, Scheduling and ordering.
Company industry:
1398
Job role:
Management

Restaurant Supervisor

January 2019 - August 2023

Queen’s Restaurant Kuwait

Al Kuwait, Kuwait

I found this job using Bayt.com

January 2019 - August 2023

. Identify and delegate responsibilities to staff to ensure objectives are met and excellent service is consistently achieved.
. Investigated resolved customer issues and complaints regarding operation matters- Handled all queries and clients feedback in a professional manner.
.Dealing with Daily Sales Reports, Daily briefing.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Barista

August 2016 - December 2018

Majnoon Qahwa Lemon tree

Al Kuwait, Kuwait

I found this job using Bayt.com

August 2016 - December 2018

.Successfully managed a team up to 8 baristas and created a positive working environment.
.Experience in providing exceptional customer service to customers from diverse backgrounds.
.Developed an efficient system for quickly and accurately preaparing drinks and food items for customers.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Management

Waiter

May 2013 - July 2016

Prime and Toast Restaurant Kuwait

Al Kuwait, Kuwait

I found this job using Bayt.com

May 2013 - July 2016

.Present menus to patrons and answer questions about menu itemsand making a recommendation and take the order.
.Enter patron’s order into POS for trasmittal to kitchen staff.
.Delivering accurately the food and beverage orders.
.Check with customers to ensure that they are enjoying their meals.
Set up server’s station, dining areas ready for the next customer or next shift.
.Remove dish s and glasses from the tables and take them to kitchen for cleaning.
.Assist host by answering phones, greeting seating and thanking guest.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Education

Manuel S. Enverga University Foundation

April 2012

April 2012

Bachelor's degree, Hotel and Restaurant Management

Philippines

GPA (percentage): 90%

GPA (percentage): 90%

Training and Seminars in Makati Shangri-La Hotel * Hotel Familiaration Tour And Seminar Training and Seminars in Intercruises * Food and beverage Service Training and Seminars in Microtel Inn *Training for Front office Service Training amd Seminars in Aubergine Restaurant and Patisserie *Training Familiartion for International Cuisine Pueblo Porla Playa Resort and Hotel * On the job Training 450 hrs for 50 days Charter House Hotel INC Makati Manila * On the job Training 450 hrs for 50 days Group Activity cooking, Baking , Bartending, Houskeeping, Food and Beverage service. Management Service Marketing thesis

Skills

Management
Expert
Management
Expert
Training Experience
Expert
Training Experience
Expert
Customer Service Skills
Expert
Customer Service Skills
Expert
Communication Skills
Expert
Communication Skills
Expert
Food Safety
Expert
Food Safety
Expert
Presentation experience and ability to successfully train others
Expert
Presentation experience and ability to successfully train others
Expert
Tolerant and flexible to different situation
Expert
Tolerant and flexible to different situation
Expert
Good in Coffee Manual Brewing
Expert
Good in Coffee Manual Brewing
Expert
Teamwork
Expert
Teamwork
Expert
Communication
Expert
Communication
Expert
Computer
Intermediate
Computer
Intermediate
Decision Making
Expert
Decision Making
Expert
Administrative
Expert
Administrative
Expert

Social profiles

Personal Website
Personal Website
instagram.com/gutierrezchristian92?igsh=MWhnZHc2OXY5ZjFiMw%3D%3D&utm_source=qr

Facebook
Facebook
facebook.com/facebook.com/christian.g.gutierrez.33?mibextid=JRoKGi

Languages

Tagalog
Expert
Spanish
Beginner
English
Expert
Arabic
Beginner

Training and Certifications

Certifications
Bachelor of Hotel and Restaurant Management
May 2012

Hobbies

  • Teakwondo sports
    i got bronze medalist Taekwondo competition at Inter department sports Competition. Im really grateful to be one of the representatives in our Department which is called CTHRM or college of tourism Hotel Restaurant Management.
  • Cooking
    i won 2nd place award at International Cuisine Competition during my college days.