AIRPORT REPRESENTATIVE
Oryx Rotana
Total years of experience :12 years, 7 Months
As an Airport Representative you are responsible to meet and provide assistance to Hotel guests upon arrival and departure at the airport and generate additional room business at every given opportunity whereby your role will include key responsibilities such as:
•Coordinate and assist transportation requirements of guest
•Treat all clients and colleagues in a polite and courteous manner at all times
•Give complete cooperation to any client or colleague requiring assistance in a prompt, caring and helpful manner
•Ensure that all hotel guests are met and assisted at the airport on arrival and departure in order to provide a personalized service
•Ensure a paging board is displayed to identify the guests arriving at the airport
•Ensure that you are having the daily arrival and departure report in order to monitor guest movement
•Build and maintain a good relationship with the Immigration Authorities and Airline Personnel at the airport
•Be aware of the local driving regulations and abide by them
•Liaise closely with the Guest Relations Officer and Chief Concierge in order to coordinate guest transportation.
MAJOR IN BROADCASTING