كريستيان فيلاكورتا, Document Controller

كريستيان فيلاكورتا

Document Controller

Abu Issa Holding

البلد
قطر - الدوحة
التعليم
بكالوريوس, Hotel and Restaurant Management
الخبرات
16 years, 1 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :16 years, 1 أشهر

Document Controller في Abu Issa Holding
  • قطر - الدوحة
  • مايو 2015 إلى أغسطس 2018

Job Summary: Responsible for helping to drive the growth of the business, in line with the company’s Business Plan, through the management and development of high quality tender documentation. Sourcing and purchasing goods and services for the company according to its available budget for each department.

• Analyze the purchase request from the user departments and determine the appropriate method of procurement.
• Provide assistance to user departments, when required, in the preparation of specifications, etc.
• Prepares Quotation, Purchase Orders & Negotiate with suppliers.
• Close control of purchasing budgets, stock movements, inventory, and demo displays
• Problem solving, Stress management, and maintain customer service and relations
• Preparing reports to senior manager and executives.
• Creates and maintains procurement records, including electronic records in the Enterprise Resource Planning (ERP) system, Oracle, and other systems, ensuring accuracy and integrity of data.
• Import/Export document controller by examining invoices and shipping manifests for conformity to tariff and customs regulations.
• Handling export shipments by preparing shipping documents, legalizations and coordination with the logistics and forwarders.
• Follow up with Principal/Vessel agent for Vessel status/delivery order readiness.
• Update the CNEE on the status of the shipments.
• Arrange timely collection of D/O from Shipping Lines/ Airlines/agents as applicable.
• Arrange the dispatch of completed clearance documents to the customs broker.
• Prepare request for the Freight/Customs duty as advised by the concerned parties and upon receipt of the cheque from accounts department/ CNEE, make arrangements to dispatch to the concerned department/subcontractors as applicable.
• Responsible to make sure subcontractors invoices are received with necessary supporting documents.
• Scrutinizing subcontractors invoices and pass it to the department head for final approval.

Procurement Officer في Abu Issa Holding
  • قطر - الدوحة
  • مايو 2015 إلى يناير 2016

Job Summary: Responsible for helping to drive the growth of the business, in line with the company’s Business Plan, through the management and development of high quality tender documentation. Sourcing and purchasing goods and services for the company according to its available budget for each department.

• Analyze the purchase request from the user departments and determine the appropriate method of procurement.
• Provide assistance to user departments, when required, in the preparation of specifications, etc.
• Prepares Quotation, Purchase Orders & Negotiate with suppliers.
• Close control of purchasing budgets, stock movements, inventory, and demo displays
• Problem solving, Stress management, and maintain customer service and relations
• Preparing reports to senior manager and executives.
• Creates and maintains procurement records, including electronic records in the Enterprise Resource Planning (ERP) system, Oracle, and other systems, ensuring accuracy and integrity of data.

Procurement Officer في Yellow Hat Japan - Sharaf Group
  • الإمارات العربية المتحدة - دبي
  • ديسمبر 2012 إلى مايو 2015

Responsible for helping to drive the growth of the business, in line with the company’s Business Plan, through the management and development of high quality tender documentation. Sourcing and purchasing goods and services for the company according to its available budget for each department.

•Analyze the purchase request from the user departments and determine the appropriate method of procurement.
•Provide assistance to user departments, when required, in the preparation of specifications, etc.
•Prepares Quotation, Purchase Orders & Negotiate with suppliers.
•Close control of purchasing budgets, stock movements, inventory, and demo displays
•Problem solving, Stress management, and maintain customer service and relations
•Preparing reports to senior manager and executives.
•Creates and maintains procurement records, including electronic records in the Enterprise Resource Planning (ERP) system, Oracle, and other systems, ensuring accuracy and integrity of data.

Sales Supervisor في Yellow Hat Japan - Sharaf Group
  • الإمارات العربية المتحدة
  • أبريل 2008 إلى ديسمبر 2012

To assist Divisional Manager with management of department. Supervise and motivate staff in line with company procedures and ensure compliance to Health & Safety Policy. To help champion customer satisfaction and ensure business targets are met and maintained

•To assist in the supervision of and in maintaining an efficient and effective team/department, understanding customer needs and requirements, working to exceed these wherever possible.
•Assist in development and motivation of team. Promote efficiency, budget awareness, company standards and commitment to range/area. Assist with provision of ‘personnel’ service to team in line with company policy and current legislation.
•Assist with supervision of employees in compliance to Health & Safety Policy within the team, championing ‘best practice’ and providing assistance/advice where required.
•Assist with management of stock, wastage and sales figures. Assist with forecasts, budgets and work to targets. Assist team in recognizing importance of KPI’s in relation to business success

Sales Advisor في Yellow Hat Japan - Sharaf Group
  • الإمارات العربية المتحدة
  • أكتوبر 2007 إلى أبريل 2008

To approach customers, offer advice on the displayed products and deal with any resulting transaction.
•Provide and preserving customer service standards
•Handling customer enquiries
•Supporting team members
•Achieving set targets.

Telemarketing Executive في Global Management Consultants
  • الإمارات العربية المتحدة
  • مارس 2007 إلى سبتمبر 2007
Food Server في T.G.I.Friday’s Crowne Plaza Hotel
  • الإمارات العربية المتحدة - دبي
  • أكتوبر 2006 إلى فبراير 2007

Administration and coordination
•Qualifies leads and solicits orders for products or services over the telephone.
•Calls prospective customers in designated market area to qualify leads and explain type of service or product offered.
•Secures places orders with others for filling and arranges delivery of packs & information.

Food Server في Bubba Gump
  • الفلبين
  • يناير 2005 إلى أكتوبر 2006

Greets every guest and provides them with product and service information
•Educates and informs the guests about the food, beverage and type of service of the restaurant
•Taking guests orders and provide service to them
•Learn and demonstrates all policies, operating standards and procedures

Coffee Master في STARBUCKS COFFEE Corporation
  • فبراير 2002 إلى يونيو 2004

Greets every customer and provide them with product and service information
•Maintains customer service area and equipment in a clean and appealing manner
•Prepares all drinks to the Starbucks standard
•Performs equipment maintenance in accordance with preventive maintenance checklist
•Operates cash register.

الخلفية التعليمية

بكالوريوس, Hotel and Restaurant Management
  • في Philippine Women’s University SchoolDel Pilar Educational Institute SchoolCatholic School School
  • يناير 1993

courses: ELEMENTARY

Specialties & Skills

Sales skills
Interpersonal Skills
Communication Skills
Supervisory Skills
APPROACH
BUDGETING
CASHIER
CUSTOMER SATISFACTION
CUSTOMER SERVICE
PERSONNEL
POLICY ANALYSIS
SUPERVISORY SKILLS

اللغات

الانجليزية
متمرّس

الهوايات

  • Technology, Music, Arts, Fashion, Automobiles, Sports, Films, Video Games, Watches, History