Freelance copywriter
Cedar White Bradley
Total years of experience :6 years, 4 Months
AND Associates
Attending various Court locations to issue claims and file motions
Drafting Small Claims Court pleadings including Plaintiff Claims, Defendant’s Claims and Defences, Affidavits for Assessments, Garnishments Enforcement Forms and Books of Authorities and correspondence for solicitor-client communications and for court purposes
Researching case law for Landlord and Tenant and Small Claims Court proceedings
november 2005 - october 2011
bilingual repayment counsellor, davis and henderson
Advising borrowers on Debt Management products and providing information and responding to queries while simultaneously reading, updating account information and maintaining borrower files on a per call basis
Licensed Collector for the Federal Government of Canada and the Provinces of Ontario, Alberta, New Brunswick, Saskatchewan, Manitoba, and British Columbia
Accurately completing appropriate documentation, inputting data for call history, sending messages to appropriate third parties when required and/or initiating any necessary protocol
Providing clear and accurate feedback to the government, students/borrowers and educational institutions across Canada in a professional and courteous manner
Extensive knowledge in Government Student Loans, product knowledge including policy, regulatory changes, history of student loans, relationships between provinces, financial institutions, educational institutions and service providers
Maintaining communication with third parties and borrowers by providing updates for their files to resolve problem account