ERP and IT Solution Architect – Contracting Consultant
Christine Louw (Red Swan)
Total years of experience :38 years, 3 Months
Business Development -> Solution Architect, Enterprise Architect, ERP Project Manager, Oracle Functional Business Architect, Consultant, User Adoption and Enablement, ERP Roles
MABEL- Development of Module Adoption and Business Enablement Methodology which was utilized in both the Ethiopian Shipping and SANBS projects.
DEB - Digital Enablement for Business Methodology - Approach to support the implementation of ERP projects to extract maximum value.
See below for Contracts Completed
Solution Architect Lead
SI - Linkfields Innovations - 28/5/2021 - 31/10/2022
Contract: Tiger Brands
• Designed and presented high-level solutions for Tiger's Information Management Priorities Assessments in preparation for the following budget year.
• Produced detail assessments and selection of supply chain, finance, and HR Solutions for 2022 and 2023 for high-priority projects and project changes.
• Created detailed solution designs for implementation by the project team with finalized budgets and designs
• Obtained ARB Solution Architecture Approvals for projects & major changes
• Architecture Support - SAP HR Hosted, SAP Planning, Oracle R12, Oracle Fusion (Cloud)
• Appointed as the Solution Architecture Lead (4 SA’s) and included in the Architecture Manco team
• Participated in Information Technology governance and legislative activities using frameworks such as TOGAF, SDLC, ARB and Agile, where these policies and standards were encouraged/enforced.
Supply Chain Planning ($5M) / (R100M) RFP negotiation and project planned and handed over to SI (PWC) and Tiger Project team for implementation,
Solution Architecture & Project Assistance for HR (Payroll) project in distress - Project went live successfully
Enterprise Architecture - Planed and Organized the initial phase to document Tigers’ existing solutions on SPARX using ArchiMate.
Adoption, Enablement & Training Analyst
SI - Can!do Consulting - 1/9/2020-30/11/2021
Contract: SANBS - South African Blood Service 1/2/2021 - 30/11/2021
• Detail & Summary Impact Analysis Report detailing who, what, and impact level for all roles & employees at SANBS for the new eProgesa and eTraceline solutions
Contract: Mr. Price 15/11/2020 - 30/3/2021
• Training Needs Analysis (Oracle Retail) including requirements, costing, resourcing, and planning.
Contract: Adcorp 1/9/2020 - 31/12/2020
ERP Training Needs Analysis & Adoption (Workday, Salesforce- Sirenum, Bullhorn)
ERP Implementation Specialist
Direct - 1/9/2019 - 30/6/2020
Contract: Spark Schools
• Selection of ERP and Process Review (MS Dynamics, NetSuite, Workday & Others)
• Requirements analysis across businesses & schools, Built and issued RFP, received ten responses, Built and coordinated scoring, five suppliers shortlisted, Demonstrations with super users. financial analysis. negotiations. final selection of three solutions. Project Halted Covid19 and Financial Constraints
ERP Specialist
SI - Can!do Consulting - 1/11/2017- 31/08/2019
Contract: MTN Group 1/8/2019 - 31/8/2019 Bid Management:
• Scoping for MTN Online Training (Whatfix) for Oracle Fusion (Cloud), for Project Boost
Contract: Ethiopian Shipping / Oracle 1/12/2018 - 31/7/2019 Business Enablement
• Training Strategy, Approach & Plan for Oracle Fusion (Cloud) Implementation
• Supply Chain Business Impacts Analysis (Inventory, Order Management, Procurement, Warehouse Management) for Oracle Fusion (Cloud) Implementation
• Cloud User Support Strategy for Oracle Fusion (Cloud) Implementation
Contract: MTN Group / Oracle 1/12/2017 - 31/10/2018 Cloud Adoption Local Stream Lead:
• Cloud adoption for the Design phase for the MTN Boost - Oracle Fusion (Cloud) project in the CAS team.
• Worked closely with the functional and technical teams to design the solution.
• Included in the detail design team for the Assets / Supply Chain modules
• Managed Local CAS resources and reported to Oracle Consulting Project Manager and the UK CAS manager
• Accountable for GE Transportation Sub Saharan Africa Information management.
• Implemented, managed & supported IT infrastructure, Oracle EBusiness (R11 & R12) and other IT solutions and for the Locomotive Sales & Service operations
• Budget per year > $10M
• Engaged across the GE matrix environment to ensure successful projects. Teams were situated in India / US / Ghana / Mozambique / China / South Africa / Nigeria / Kenya
• Formed & managed a successful team of three to five including GE interns.
• Trained and used governance and legislative framework COBIT, ITIL, LEAN, FastWorks, Agile
• Founder member of the team that built Embrace, a solution that is currently implemented at many companies. Embrace is a fully integrated financial, distribution & manufacturing ERP package for 5 to 1000 users. https://embrace.co.za/erp-solutions,
• Customer Technical & Business Support of ACS-Embrace at multiple customers
• Creation of Technical Marketing Material +- 50 Data Sheets
• Technical Customizations - Multi dimensional database and Info Basic programming.
Contract: IFMS - SITA - South African Treasury Procurement R12 01/01/2010 - 31/08/2010
• Developed setup, functional & training collateral for the Oracle R12 Sourcing and Procurement modules. Ran process workshops & trained end users.
Contract: ACSA - South African Airports Company 01/05/2009 - 31/12/2009
• Supported & Mentored ACSA executives & managers on the Oracle R12 Procurement implementation - post go-live.
Senior Solution Architect
Oracle Corporation (South Africa)
01/08/2007 - 30/04/2009
Contract: South African Reserve Bank (SARB)
• Solution Architect for the implementation of Oracle R12 for SARB - Supply Chain, Finance, HR, CRM & Banking
• Lead Consultant - CRM iSupport, Service & Asset Tracking. Exposure to ITIL.
Project successfully implemented Wing to Wing Oracle in under 2 years with over 80% customer positive feedback continuously during the project
Senior Solution Architect
Oracle Corporation (South Africa)
01/08/1997 - 31/07/2007
Pre-Sales Division 01/08/2012 - 31/07/2007
• Solution Architect - Assisted Account Managers in the Industrial & Commercial sector. Focus was on industries with High-value Assets which included Telecommunications, Media, Supply Chain, Retail, Mining, Manufacturing Industries & Public Sector.
• Required to advise clients on the most appropriate use of Oracle products for their strategic needs, by defining high-level architecture and proposing Oracle solutions.
• RFP & RFI Process and Responses
• Build, Prepare, Present, and Demo Oracle modules and Customer Proof of concepts.
• Rollout of Release 12 to clients & partners.
Consulting Division 01/08/1997 - 30/07/2012
• Consultant, Solution Architect, Bid Manager, Project Manager for multiple Oracle Customers in the Government, Telecommunications, Logistics, Manufacturing, Mining, Media industries.
Project Manager - Metrorail (Praza) Consulting work performed was in excess of R8 M which was significant revenue for Oracle Consulting. Project moved from Red to Green status avoiding possible litigation
• Participated in the US testing of the R11 iProcurement Module
• Project Manager for the Oracle EBusiness Suite Fast Forward Project-Rapid implementation of Oracle Financials.
ERP Support Manager
Centera/Siltek/QData/Business Connection
01/09/1994 - 30/07/1997
• Reconciled transactional & master data for company restructuring IT issues on ERP.
• Support manager responsible for the ERP Solution
• Participated in the implementation of ISO9001.
IT Manager
First Paper / Graphtec (Wiggins Teape)
01/01/1993 - 31/08/1994
Rapid Successful Implementation of ERP (Embrace) at two divisions in three months for +- 140 users with team of four. (Star & Hadden’s paper)
• Responsible for project management, needs analysis, setup, data design. data conversions, producing procedure & training manuals, and training & monitoring the training of end users. Post go-live User support.
Project Manager, Programmer
Associated Computer Solutions (ACS)
01/01/1986 - 31/12/1992
Founder member- https://embrace.co.za/erp-solutions,
• Worked in multiple industries & different departments, implementing, project managing, training, supporting and selling, Gained a comprehensive knowledge of the distribution industry & business in general and a solid understanding of IT solutions.
Programmer / Systems Analyst
BCS Computer Services
01/01/1983 - 31/12/1985
• Implementation of small projects from the design stage to programming (Cobol / Info Basic) in the insurance industry.
• Identified by management to maintain and support the group salary system.
BComm Information Systems, Accounting, Business Economics